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- Tasks: Deliver technical support and maintenance for cutting-edge imaging products while travelling to customer sites.
- Company: Join Agfa Radiology, a dynamic global organisation with a history of innovation.
- Benefits: Enjoy competitive salary, 25 days holiday, private medical insurance, and a supportive work environment.
- Why this job: Make a real impact in healthcare technology while developing your skills and career.
- Qualifications: HNC/D degree in relevant field or extensive experience; strong IT and networking skills required.
- Other info: Receive mentoring from experienced peers and enjoy excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology’s state‑of‑the‑art imaging products. You will be travelling to customer sites and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.
Responsibilities
- Work in cooperation with Agfa’s Shared Service Centre to carry out service, maintenance, updates and installation of products.
- Maintain all test equipment, tools and company property in good and working order and process spare parts in accordance with policy.
- Expand your knowledge and that of colleagues and customers, ensuring continuous development and improvement.
- Build relationships and maintain team working with all internal and external partners.
- Adhere to regulatory requirements and company’s policies and work procedures.
- Identify and elevate situations impacting customer satisfaction and/or contractual obligations.
- Work as part of a multidisciplinary team within the organisation to ensure achievement of goals.
Experience and Qualifications
- You have an HNC/D degree in electromechanics, electronics, computer science or engineering; alternatively qualified by extensive experience.
- Ideally you will have previous field service experience where you have undertaken similar type of work.
- You will have strong IT, Microsoft Office and Networking Infrastructure skills.
- You hold a full UK driving license.
Interested? We would like to talk to you to give you more insight into the content of the role and responsibilities, as personal development opportunities within our company. Start the conversation now by applying online today!
Additional Information
- Covering a territory in the North of England, there are several possible locations for your home office when not travelling to customer sites.
- Essential training will part of your development centres.
- Mentoring offered by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the process.
What we offer now and in the future
- Dynamic global organization with a history of innovation and strong product portfolio.
- Challenging environment combined with a supportive management structure.
- Career development and growth.
- Competitive salary and benefit package.
- Friendly work environment surrounded by dedicated and professional colleagues.
- Choice of company vehicle or car allowance.
- 25 days holiday (increasing to 30 with seniority) + bank holidays.
- Incentive plan.
- Private medical insurance.
- Support from our 24/7 employee assistance programme.
- Generous pension contribution.
Diversity and Inclusion
At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promote a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
Field Service Engineer in Nottingham employer: AGFA HealthCare
Contact Detail:
AGFA HealthCare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Agfa Radiology on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be dealing with imaging equipment, make sure you can talk confidently about your experience with similar tech and how you’ve solved problems in the past.
✨Tip Number 3
Show off your soft skills! As a Field Service Engineer, communication is key. Be ready to share examples of how you've built relationships with customers and worked in teams to resolve issues quickly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Agfa team.
We think you need these skills to ace Field Service Engineer in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background in electromechanics or electronics aligns with what we do at Agfa Radiology.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a personal touch!
Showcase Your Technical Skills: Since this role involves technical support and maintenance, be sure to mention any specific IT, Microsoft Office, or networking skills you have. We’re keen on candidates who can hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get the ball rolling. Plus, it shows you’re serious about joining our team at Agfa.
How to prepare for a job interview at AGFA HealthCare
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll be dealing with complex imaging products. Make sure you brush up on your technical knowledge about Agfa Radiology’s equipment and any relevant ICT/electrical systems. Being able to discuss specific technologies and how they work will impress your interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've resolved technical issues or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think on your feet and handle challenges effectively.
✨Emphasise Teamwork and Communication
Since you'll be liaising between Agfa and customers, highlight your teamwork and communication skills. Share instances where you've collaborated with colleagues or clients to achieve a common goal. This shows that you can build relationships and work well in a multidisciplinary team.
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios during your interview. They might ask how you'd approach a specific installation or maintenance task. Practise explaining your thought process clearly and confidently, as this will reflect your practical experience and readiness for the role.
