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- Tasks: Deliver technical support and maintenance for cutting-edge X-Ray imaging products.
- Company: Join Agfa Radiology, a dynamic global leader in innovative imaging solutions.
- Benefits: Enjoy competitive salary, generous holidays, and private medical insurance.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: HNC/D in relevant fields or extensive experience; strong IT skills required.
- Other info: Mentoring and career growth opportunities in a friendly team.
The predicted salary is between 36000 - 60000 £ per year.
As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology’s state-of-the-art imaging products. You will be travelling to customer sites and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.
Responsibilities:
- Work in cooperation with Agfa’s Shared Service Centre to carry out service, maintenance, updates and installation of products.
- Maintain all test equipment, tools and company property in good and working order and process spare parts in accordance with policy.
- Expand your knowledge and that of colleagues and customers, ensuring continuous development and improvement.
- Build relationships and maintain team working with all internal and external partners.
- Adhere to regulatory requirements and company’s policies and work procedures.
- Identify and escalate situations impacting customer satisfaction and/or contractual obligations.
- Work as part of a multidisciplinary team within the organisation to ensure achievement of goals.
Experience and Qualifications:
- You have an HNC/D degree in electromechanics, electronics, computer science or engineering; alternatively qualified by extensive experience.
- Ideally you will have previous field service experience where you have undertaken similar type of work.
- You will have strong IT, Microsoft Office and Networking Infrastructure skills.
- You hold a full UK driving license.
What we offer now and in the future:
- Dynamic global organization with a history of innovation and strong product portfolio.
- Challenging environment combined with a supportive management structure.
- Career development and growth.
- Competitive salary and benefit package.
- Friendly work environment surrounded by dedicated and professional colleagues.
Our Benefits:
- Generous pension contribution.
- Choice of company vehicle or car allowance.
- 25 days holiday (increasing to 30 with seniority) + bank holidays.
- Incentive plan.
- Private medical insurance.
- Support from our 24/7 employee assistance programme.
Diversity and Inclusion:
At Agfa, our mission is to ensure that everyone belongs. We believe that diversity and inclusion of others promote a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
Field Service Engineer X-Ray in Mansfield employer: AGFA HealthCare
Contact Detail:
AGFA HealthCare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer X-Ray in Mansfield
✨Tip Number 1
Get to know the company inside out! Research Agfa Radiology’s products and services, and understand their mission. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service engineering. Think about your past experiences and how they relate to the role. We want to hear your stories about problem-solving and customer satisfaction!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team at Agfa Radiology.
We think you need these skills to ace Field Service Engineer X-Ray in Mansfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background in electromechanics or electronics makes you a great fit for the X-Ray Field Service Engineer role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous field service experience can benefit us at Agfa Radiology. Keep it concise but impactful!
Showcase Your Technical Skills: Since this role involves technical support and maintenance, be sure to mention your IT skills, especially with Microsoft Office and Networking Infrastructure. We love seeing candidates who are tech-savvy and ready to tackle challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AGFA HealthCare
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll be dealing with complex imaging products. Make sure you brush up on the technical specifications and functionalities of Agfa Radiology’s equipment. Being able to discuss these in detail will show your expertise and enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific situations where you resolved customer problems or improved processes. This will demonstrate your ability to think on your feet and ensure customer satisfaction.
✨Highlight Your Teamwork Experience
Since you'll be working closely with multidisciplinary teams, be ready to share experiences where collaboration was key. Discuss how you’ve built relationships with colleagues and customers, and how that contributed to successful outcomes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or future projects. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.