At a Glance
- Tasks: Deliver technical support and maintenance for cutting-edge imaging products.
- Company: Join Agfa Radiology, a dynamic global leader in innovative healthcare technology.
- Benefits: Enjoy a competitive salary, generous holiday, and private medical insurance.
- Other info: Mentoring and career growth opportunities in a friendly, diverse workplace.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: HNC/D in relevant fields or equivalent experience; strong IT skills required.
The predicted salary is between 38000 - 40000 £ per year.
As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology's state-of-the-art imaging products. You will be travelling to customer sites and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.
Responsibilities:
- Work in cooperation with Agfa's Shared Service Centre to carry out service, maintenance, updates and installation of products.
- Maintain all test equipment, tools and company property in good and working order and process spare parts in accordance with policy.
- Expand your knowledge and that of colleagues and customers, ensuring continuous development and improvement.
- Build relationships and maintain team working with all internal and external partners.
- Adhere to regulatory requirements and company's policies and work procedures.
- Identify and escalate situations impacting customer satisfaction and/or contractual obligations.
- Work as part of a multidisciplinary team within the organisation to ensure achievement of goals.
Experience and Qualifications:
- You have an HNC/D degree in electromechanics, electronics, computer science or engineering; alternatively qualified by extensive experience.
- Ideally you will have previous field service experience where you have undertaken similar type of work.
- You will have strong IT, Microsoft Office and Networking Infrastructure skills.
- You hold a full UK driving license.
Additional Information:
- Covering a territory in the North of England, there are several possible locations for your home office when not travelling to customer sites.
- Essential training will be part of your development centres.
- Mentoring offered by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the process.
What we offer now and in the future:
- Dynamic global organization with a history of innovation and strong product portfolio.
- Challenging environment combined with a supportive management structure.
- Career development and growth.
- Competitive salary and benefit package.
- Friendly work environment surrounded by dedicated and professional colleagues.
Our Benefits:
- Generous pension contribution.
- Choice of company vehicle or car allowance.
- 25 days holiday (increasing to 30 with seniority) + bank holidays.
- Incentive plan.
- Private medical insurance.
- Support from our 24/7 employee assistance programme.
Diversity and Inclusion:
At Agfa, our mission is to ensure that everyone belongs. We believe that diversity and inclusion of others promote a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
Field Service Engineer Derby in London employer: Agfa-Gevaert
Agfa Radiology Solutions is an exceptional employer, offering a dynamic and supportive work environment for Field Service Engineers in Derby. With a strong focus on employee development, you will benefit from comprehensive training, mentoring, and opportunities for career growth, all while working with cutting-edge imaging technology. Our commitment to diversity and inclusion ensures that every team member feels valued and engaged, making Agfa a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer Derby in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Agfa Radiology on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be dealing with imaging equipment, make sure you can talk confidently about your experience and how it relates to the role.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your ability to keep customer satisfaction high.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Field Service Engineer Derby in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience in electromechanics, electronics, or engineering, and don’t forget to mention any field service experience you have. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Agfa Radiology Solutions and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills:Since this role involves technical support and maintenance, make sure to showcase your IT skills, especially with Microsoft Office and Networking Infrastructure. We want to know how you’ve used these skills in past roles to solve problems and improve processes.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and culture while you’re at it!
How to prepare for a job interview at Agfa-Gevaert
✨Know Your Tech
Make sure you brush up on the technical aspects of the imaging products you'll be working with. Familiarise yourself with Agfa's equipment and any relevant software. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Experience
Prepare to discuss your previous field service experience in detail. Think of specific examples where you've successfully resolved technical issues or improved customer satisfaction. This will demonstrate your capability and how you can add value to their team.
✨Emphasise Teamwork
Since this role involves working closely with a multidisciplinary team, be ready to talk about your collaboration skills. Share examples of how you've built relationships with colleagues and customers, and how you’ve contributed to team goals in past roles.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and how success is measured in this role. This shows that you're not just interested in the job, but also in how you can grow and contribute to Agfa's mission.
