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- Tasks: Deliver technical support and maintenance for Agfa Radiology imaging products at customer sites.
- Company: Join a dynamic global organization known for innovation in medical imaging technology.
- Benefits: Enjoy a competitive salary, supportive management, and a friendly work environment.
- Why this job: Be part of a team that values problem-solving and customer satisfaction in a meaningful field.
- Qualifications: HNC or ONC degree in relevant fields or equivalent experience; valid driving license required.
- Other info: Exciting growth opportunities await you—let's chat about your future with us!
The predicted salary is between 36000 - 60000 £ per year.
As an X-Ray Field Service Engineer , you deliver technical support, maintenance, and repair services for Agfa Radiology imaging products. You will be based from home and you will be responsible for the installation, commissioning, maintenance, and servicing of imaging equipment and associated ICT/electrical equipment. You travel to our customer sites, such as hospitals, clinics, and laboratories, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.
Tasks
- Problem-solving in a responsible and methodical manner whilst carrying out effective customer care skills to ensure customer satisfaction.
- Produce accurate and sufficiently detailed reports to ensure that the customer is kept informed about the work and to satisfy H&S compliance record keeping.
- Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
- The ability to manage your own schedule when required for field-based installations, corrective actions, upgrades, and preventative maintenance.
- Returning of equipment and parts in a compliant timely manner to ISO and WEEE procedures.
Profile
- You have an HNC or ONC degree in electromechanics, electronics, computer science, or equivalent, or you have at least a few years’ experience in a similar role.
- You have excellent problem-solving skills.
- You have experience in working in a medical environment.
- You have a valid driving licence (cat B).
- Willingness to travel to customers on a daily basis.
- You are a team player.
- You have strong self-motivation.
What we offer now and in the future
- A dynamic global organisation with a history of innovation and strong product portfolio.
- A challenging environment combined with a supportive management structure.
- A competitive salary and benefit package.
- A friendly work environment surrounded by dedicated and professional colleagues.
Interested?
Have you gotten excited by this brief description? Then you’re in the right place. We understand that a job is more than just a few bullet points. That is why we would like to talk to you personally to give you more insight into your tasks, responsibilities, and growth opportunities within our company. So don’t hesitate and respond immediately!
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Field Service Engineer North East employer: Agfa-Gevaert
Contact Detail:
Agfa-Gevaert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer North East
✨Tip Number 1
Familiarize yourself with Agfa Radiology's product line and services. Understanding the specific imaging products you'll be working with will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in a medical environment, especially related to technical support or maintenance. This will show that you are already accustomed to the unique challenges and requirements of working in healthcare settings.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Think of specific examples where you've successfully resolved technical issues, as this is a key aspect of the Field Service Engineer role.
✨Tip Number 4
Since the job requires travel to customer sites, be ready to talk about your time management skills and how you plan your schedule effectively. This will reassure the hiring team of your ability to manage field-based responsibilities.
We think you need these skills to ace Field Service Engineer North East
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Field Service Engineer at Agfa Radiology. Familiarize yourself with their imaging products and the technical support they provide.
Tailor Your CV: Highlight your relevant experience in electromechanics, electronics, or computer science. Emphasize any previous roles in medical environments and your problem-solving skills to align with the job requirements.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your willingness to travel and your ability to manage your own schedule, as these are key aspects of the position.
Showcase Customer Care Skills: Since customer satisfaction is crucial, include examples of how you've successfully resolved technical issues in past roles. This will demonstrate your effective customer care skills and problem-solving abilities.
How to prepare for a job interview at Agfa-Gevaert
✨Showcase Your Technical Skills
Be prepared to discuss your technical background in electromechanics, electronics, or computer science. Highlight any relevant experience you have with imaging equipment and how you've solved technical issues in the past.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've approached and resolved complex problems in a methodical manner. This role requires strong problem-solving skills, so be ready to share specific instances where you successfully navigated challenges.
✨Emphasize Customer Care Experience
Since you'll be acting as a liaison between the company and customers, it's crucial to demonstrate your customer care skills. Share experiences where you've ensured customer satisfaction and effectively communicated technical information.
✨Discuss Your Flexibility and Self-Motivation
This position involves managing your own schedule and traveling frequently. Be sure to convey your ability to work independently, stay motivated, and adapt to changing situations while maintaining high standards of work.
