At a Glance
- Tasks: Support sales with clinical knowledge and product demonstrations in healthcare IT.
- Company: Agfa-Gevaert Group is a leader in imaging systems and IT solutions for healthcare.
- Benefits: Enjoy a competitive salary, career growth, and a friendly work environment.
- Why this job: Join a dynamic team that values innovation and collaboration in improving patient care.
- Qualifications: Degree in Diagnostic Radiography or equivalent; 3-5 years in customer support or pre-sales preferred.
- Other info: Diversity and inclusion are core values at Agfa, fostering a sense of belonging.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
The Agfa-Gevaert Group develops, produces and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications.
Agfa Healthcare IT is a leading provider of advanced healthcare IT solutions, offering a range of software and services that help healthcare organizations improve clinical workflows, enhance patient care, and optimize operational efficiency. Their offerings include electronic health records (EHR), picture archiving and communication systems (PACS), radiology information systems (RIS), and other imaging and data management solutions. By leveraging cutting-edge technologies such as artificial intelligence and cloud computing, Agfa Healthcare IT empowers healthcare providers to streamline operations, improve decision-making, and achieve better outcomes. The company's solutions are designed to be scalable, interoperable, and user-friendly, supporting healthcare providers in navigating the evolving landscape of modern healthcare delivery.
The purpose of this role is to deliver field-based sales consulting to the AGFA Region North organisation (comprising UK, Ireland, Benelux, Netherlands and Nordics), customers and prospects.
The Sales Consultant supports the sales process: This role is specifically focused on supporting AGFA Healthcare new business strategies and engaging with existing and new customers to ensure the most clinically appropriate solution is offered. Customer Success and Customer engagement is a critical element of this role to assist the applications and service teams across Region North to deliver AGFA solutions as per client specifications.
In addition, the role also requires the clinical pre-sales consultant to provide customer facing or virtual clinical workflow and demonstrations alongside managing the demonstration environments with support from HQ colleagues.
The role also requires engagement with HQ Product management to ensure that our solutions fit market needs and release updates and strategies are translated to our existing and prospective customers.
Location:
- The role will be based in the UK, but the candidate will support the countries within Region North (UK, Eire, Benelux, Netherlands, and Nordics)
What You'll Do:
- Provide Clinical & Product knowledge Support to the AGFA Sales team and Business Managers
- Bridge the gap between sales and product management to ensure that product releases and release management timelines are in line with market needs.
- Provide Clinical and Product consultancy on the solution application and configurations to potential new and existing customers.
- Perform customer presentations on new functionalities and workflows.
- Perform on site and virtual support related to new product releases as part of Quarterly Partnership Reviews to existing customers.
- Collect customer input from clients and colleagues to drive continuous customer success and product optimisation in collaboration with service teams.
- Maintain demonstration equipment to latest versions and co-ordinate logistics for customer demonstrations and trade shows.
- Demonstrate all or a combination of PACS, RIS and Cardiology applications to existing and potential customers.
- Create and follow up on upselling opportunities with the Sales Team.
- Act as the communication bridge between the core bid team and any consulted specialists.
- Prepare documentation required for proposals, bids and contracts.
- Complete bid forms and documentation where applicable within the Bid management tool.
- Prepare and accompany reference-site visits with customers and prospects.
- Prepare and Support trade fairs and represent AGFA HealthCare
- Administer Local Demonstration equipment; the equipment should be kept up to date with latest versions. The equipment should be tested prior to any demonstration on site.
- Prepare for and deliver outstanding customer facing demonstrations and presentations.
- Prepare documentation for supporting bid submission, ensuring deadlines for any contribution are met.
- Accountability for high technical quality and configuration of a proposal.
- Accountability for a realistic and appropriate proposal scope.
- Accountability for being knowledgeable and up to date on latest AGFA HE and competitors products & solutions.
Who You Are:
- Degree in Diagnostic Radiography or equivalent Clinical qualification and background.
- Aligned Degree in Clinical or Biomedical Sciences may be considered.
- 3-5 years Customer support or Pre-sales experience within Healthcare IT and/or Radiology is ideal but not mandated.
- Clinical and Application knowledge of Radiology IT Solutions
- PACS, RIS and Cardiology Imaging market knowledge
- Radiology and Cardiology Imaging workflow knowledge
- Excellent interpersonal skills.
- Strong written and verbal communication skills.
- Ability to effectively demonstrate clinical software.
- Confident and articulate Presentation skills.
- Excellent planning & organising skills.
- Ability to multi-task.
- Ability to use initiative.
- Good team player.
- Flexible and adaptable.
- Strong self-motivation.
What we offer:
(Agfa) Our Values:
Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)
Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams benefits)
Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).
What we offer now and in the future:
- Dynamic global organization with a history of innovation and strong product portfolio.
- Challenging environment combined with a supportive management structure.
- Career development and growth.
- Competitive salary and benefit package.
- Friendly work environment surrounded by dedicated and professional colleagues.
Diversity and Inclusion:
At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
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Clinical Pre Sales Consultant employer: Agfa-Gevaert
Contact Detail:
Agfa-Gevaert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Pre Sales Consultant
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in healthcare IT, especially in PACS, RIS, and Cardiology applications. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the healthcare IT sector, particularly those who work with Agfa's products. Attend industry conferences or webinars to connect with potential colleagues and gain insights into the company culture and expectations.
✨Tip Number 3
Prepare to showcase your clinical and application knowledge during interviews by practicing how to effectively demonstrate software solutions. Consider conducting mock presentations to refine your delivery and ensure you can articulate complex concepts clearly.
✨Tip Number 4
Research Agfa's recent projects and customer success stories. Being able to discuss these in your conversations will show your genuine interest in the company and its mission, making you a more compelling candidate.
We think you need these skills to ace Clinical Pre Sales Consultant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Clinical Pre Sales Consultant position. Understand the key responsibilities and required qualifications, especially the importance of clinical knowledge and customer engagement.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in healthcare IT, particularly in pre-sales or customer support roles. Mention specific projects or achievements that demonstrate your ability to bridge the gap between sales and product management.
Showcase Communication Skills: Since strong written and verbal communication skills are crucial for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of successful presentations or customer interactions.
Tailor Your Application: Customize your CV and cover letter to align with Agfa's values and mission. Highlight how your personal values resonate with 'Own It', 'Play as One', 'Move Forward', and 'Drive Value'. This will show that you are a good cultural fit for the company.
How to prepare for a job interview at Agfa-Gevaert
✨Showcase Your Clinical Knowledge
Make sure to highlight your background in Diagnostic Radiography or equivalent clinical qualifications. Be prepared to discuss specific examples of how your clinical knowledge can bridge the gap between sales and product management.
✨Demonstrate Your Presentation Skills
Since the role involves delivering customer-facing demonstrations, practice your presentation skills. Prepare to showcase how you would effectively demonstrate clinical software and engage with potential customers.
✨Understand the Product Landscape
Familiarize yourself with AGFA's products, especially PACS, RIS, and Cardiology applications. Being knowledgeable about the latest updates and competitors' solutions will help you stand out during the interview.
✨Emphasize Team Collaboration
Highlight your ability to work as part of a team. Discuss past experiences where you collaborated with sales teams or service teams to drive customer success and optimize product offerings.