At a Glance
- Tasks: Deliver technical support and maintenance for advanced imaging products in healthcare.
- Company: Agfa Radiology Solutions, a leader in medical imaging technology.
- Benefits: Competitive salary, supportive management, and a friendly work environment.
- Other info: Dynamic global organisation with strong values on diversity and inclusion.
- Why this job: Make a real impact in healthcare while working with cutting-edge technology.
- Qualifications: HNC/ONC in relevant fields or experience in a similar role required.
The predicted salary is between 30000 - 40000 € per year.
The Agfa-Gevaert Group develops, produces and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications. Agfa Radiology Solutions is a leading global provider of advanced imaging and healthcare IT solutions, specializing in digital radiography and medical imaging systems. The company develops and supplies high-quality products for hospitals and healthcare facilities, including digital X-ray systems, imaging software, and integrated radiology solutions. With a strong focus on innovation and patient care, Agfa Radiology Solutions enhances diagnostic workflows and enables improved clinical outcomes through its cutting-edge technology and services.
As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology imaging products. You will be based from home and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment. You travel to our customer sites, such as hospitals, clinics, and laboratories, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.
Location: Goole, Yorkshire area
Responsibilities:
- Problem-solving in a responsible and methodical manner whilst carrying out effective customer care skills to ensure customer satisfaction.
- Produce accurate and sufficiently detailed reports to ensure that the customer is kept informed about the work and to satisfy H&S compliance record keeping.
- Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
- The ability to manage your own schedule when required for field-based installations, corrective actions, upgrades, and preventative maintenance.
- Return of equipment and parts in a compliant timely manner to ISO and WEEE procedures.
Who you are:
- You have an HNC or ONC degree in electromechanics, electronics, computer science or equal, or you have at least a few years’ experience in a similar role.
- You have excellent problem-solving skills.
- You have experience in working in a medical environment.
- You have a valid driving licence cat B.
- You are willing to travel to customers on a daily basis.
- You are a team player.
- You have a strong self-motivation.
What we offer now and in the future:
- A dynamic global organisation with a history of innovation and strong product portfolio.
- A challenging environment combined with a supportive management structure.
- A competitive salary and benefit package.
- A friendly work environment surrounded by dedicated and professional colleagues.
Our Values:
- Own It: I do what I say, full accountability for results, finding solutions and practice ethical and safe behaviours.
- Play as One: Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits.
- Move Forward: Embrace change, explore opportunities to innovate, feedback and improve performance, proactive steps to resolve issues and continuous progress.
- Drive Value: Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes.
Diversity and Inclusion: At Agfa, our mission is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
Field Service Engineer Yorkshire employer: Agfa Gevaert
Agfa Radiology Solutions is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, you will benefit from a supportive management structure and a competitive salary package while working alongside dedicated professionals in the healthcare sector. Based in the Goole, Yorkshire area, this role provides the unique opportunity to make a meaningful impact on patient care through advanced imaging technology.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and tech industries. Attend local meetups or online webinars related to medical imaging and field service engineering. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your problem-solving abilities during interviews. Bring examples of how you've tackled technical issues in the past, especially in a medical environment. This will help us see how you can add value to our team.
✨Tip Number 3
Be proactive! If you find a job listing that excites you, don’t just wait for the application window to open. Reach out directly to the hiring manager or recruiter through LinkedIn. A friendly message expressing your interest can set you apart from the crowd.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in imaging technology and healthcare IT solutions. Consider taking online courses or certifications that align with the role of a Field Service Engineer. This shows us you're committed to your professional growth and ready to tackle challenges head-on.
We think you need these skills to ace Field Service Engineer Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience in electromechanics or electronics, and don’t forget to mention any work you've done in a medical environment. We want to see how your skills match up with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Agfa Radiology Solutions and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We value problem-solving skills highly, so share specific instances where you’ve made a difference. This will help us see how you think on your feet!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Agfa Gevaert
✨Know Your Tech
Make sure you brush up on the technical aspects of Agfa's imaging products. Familiarise yourself with digital X-ray systems and any relevant software. Being able to discuss these confidently will show that you're serious about the role.
✨Showcase Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved technical issues. Highlight your methodical approach and how it led to customer satisfaction. This is key for a Field Service Engineer!
✨Understand Customer Care
Since you'll be liaising with customers, it's crucial to demonstrate your customer care skills. Think of instances where you've gone above and beyond to ensure client satisfaction, and be ready to share those stories.
✨Emphasise Teamwork and Self-Motivation
Agfa values collaboration and self-motivation. Be prepared to discuss how you work well in a team while also managing your own schedule effectively. Share examples that illustrate your ability to balance both.
