At a Glance
- Tasks: Lead a vibrant team to deliver an amazing shopping experience while supporting a great cause.
- Company: Join Age UK, a charity dedicated to helping older people in need.
- Benefits: Enjoy competitive pay, generous leave, and wellness days plus great perks like a pension scheme.
- Other info: Flexible hours and opportunities for career growth in a supportive environment.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and ability to lift stock up to 10kg required.
The predicted salary is between 20000 - 25000 € per year.
Age UK is recruiting for a Shop Supervisor to join their fantastic team in Watford! Age UK's shops are the face of the charity. On high streets up and down the country, our retail teams deliver a great shopping experience to customers while generating much-needed income for the charity, ensuring that we can provide services and support to older people who need it most.
If you want to help us to help others, this might be the job for you! We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day-to-day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.
The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
You will have:
- Experience in working in a customer-facing role
- Experience of cash handling
- Ability to lift and carry bags of stock up to 10kg's
- The ability to work as part of an effective team
- Be able to lone work when needed
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
- A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest-free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Shop Supervisor in Watford employer: Ageuk
Age UK is an exceptional employer, offering a supportive and inclusive work environment in Watford where you can make a real difference in the lives of older people. With competitive salaries, generous annual leave, and a range of wellbeing initiatives, we prioritise employee growth and recognition, ensuring that our team feels valued and empowered. Join us to be part of a dedicated team that not only delivers excellent retail service but also contributes to a meaningful cause.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor in Watford
✨Tip Number 1
Get to know the shop and its values! Before your interview, pop into the Age UK shop in Watford. Chat with the staff, check out the displays, and understand what makes their shopping experience special. This will show your genuine interest and help you stand out!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past roles where you’ve gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your ability to deliver an excellent retail service.
✨Tip Number 3
Show your flexibility! Since the role requires working additional days and covering for others, be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you’ve had to be flexible in your work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a bonus in today’s job market!
We think you need these skills to ace Shop Supervisor in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Shop Supervisor role. Highlight any customer-facing roles you've had and your cash handling experience to show us you're the right fit!
Craft a Strong Supporting Statement:Your supporting statement is your chance to shine! Use it to explain why you want to work with Age UK and how you can contribute to our mission. Be genuine and let your passion for helping others come through.
Follow the Anonymisation Guidelines:Remember to remove your personal details from your CV before uploading it. This helps us ensure a fair recruitment process, so don’t forget to anonymise your document as per the instructions!
Apply Early!:We review applications on a rolling basis, so don’t wait until the last minute! Get your application in early to increase your chances of being considered for this fantastic opportunity with us.
How to prepare for a job interview at Ageuk
✨Know the Charity Inside Out
Before your interview, take some time to research Age UK and its mission. Understand their values and how they support older people. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, you'll be interacting with customers daily. Prepare examples from your past experiences where you provided excellent customer service or resolved issues effectively. Highlighting these skills will demonstrate that you're the right fit for the role.
✨Demonstrate Teamwork and Leadership
Since you'll be deputising for the Shop Manager and Assistant Manager, it's crucial to showcase your ability to work as part of a team and lead when necessary. Think of specific instances where you've successfully collaborated with others or taken charge in a challenging situation.
✨Be Ready for Practical Questions
Expect questions about handling stock and cash management, as these are key responsibilities. Brush up on your knowledge of stock rotation and cash handling procedures, and be prepared to discuss how you would manage these tasks efficiently in the shop.
