At a Glance
- Tasks: Lead a vibrant team to deliver an amazing shopping experience while supporting a great cause.
- Company: Join Age UK, a charity dedicated to helping older people in need.
- Benefits: Enjoy competitive pay, generous leave, and wellness days plus great perks like a pension scheme.
- Other info: Flexible hours and opportunities for career growth in a supportive environment.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and ability to lift stock up to 10kg required.
Age UK is recruiting for a Shop Supervisor to join their fantastic team in Watford! Age UK's shops are the face of the charity. On high streets up and down the country, our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most.
If you want to help us to help others, this might be the job for you! We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.
The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
You will have:
- Experience in working in a customer facing role
- Experience of cash handling
- Ability to lift and carry bags of stock up to 10kg
- The ability to work as part of an effective team
- Be able to lone work when needed
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
- A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Reasonable adjustments: Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Shop Supervisor in Meriden employer: Ageuk
Age UK is an exceptional employer, offering a supportive and inclusive work environment in Watford where you can make a real difference in the lives of older people. With competitive salaries, generous annual leave, and a range of wellbeing initiatives, we prioritise employee growth and satisfaction while fostering a culture of teamwork and respect. Join us to be part of a dedicated team that values your contributions and provides opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor in Meriden
✨Tip Number 1
Get to know Age UK and their mission! When you walk into that interview, show us that you understand what we do and why it matters. A little research goes a long way in making a great impression.
✨Tip Number 2
Practice your customer service skills! As a Shop Supervisor, you'll be the face of our charity. Think about how you can create a fantastic shopping experience for our customers and be ready to share examples from your past roles.
✨Tip Number 3
Be prepared to talk about teamwork! We love candidates who can work well with others. Share stories about how you've collaborated with colleagues to achieve goals or overcome challenges in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining our team at Age UK!
We think you need these skills to ace Shop Supervisor in Meriden
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Shop Supervisor role. Highlight your customer-facing experience and any relevant retail achievements to catch our eye!
Craft a Strong Supporting Statement:Your supporting statement is your chance to shine! Use it to explain why you want to work with Age UK and how you can contribute to our mission. Keep it clear and concise, and don’t forget to remove personal info before uploading.
Showcase Teamwork Skills:As a Shop Supervisor, teamwork is key! Mention any experiences where you've successfully worked as part of a team or led a group. We love to see how you can fit into our fantastic team at Age UK.
Apply Early!:We’re reviewing applications as they come in, so don’t wait until the last minute! Get your application in early through our website to increase your chances of landing an interview.
How to prepare for a job interview at Ageuk
✨Know the Charity Inside Out
Before your interview, take some time to research Age UK and its mission. Understand their values and how they support older people. This will not only help you answer questions more effectively but also show your genuine interest in the role and the charity's work.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, you'll be at the forefront of customer interactions. Prepare examples from your past experiences where you've excelled in customer service. Highlight situations where you resolved issues or went above and beyond to ensure a great shopping experience.
✨Demonstrate Teamwork and Leadership
You'll need to work well with others and sometimes lead the team in the absence of the Shop Manager. Think of instances where you've successfully collaborated with colleagues or taken charge of a situation. Be ready to discuss how you can contribute to a positive team environment.
✨Prepare for Practical Questions
Expect questions about handling stock and cash management, as these are key parts of the role. Brush up on your knowledge of stock rotation and cash handling procedures. Being able to discuss these topics confidently will show that you're prepared for the practical aspects of the job.
