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- Tasks: Assist customers with tech and software solutions while providing top-notch support.
- Company: Leading tech company in Cardiff with a supportive team culture.
- Benefits: Hybrid working, generous holidays, and a focus on work-life balance.
- Why this job: Join a dynamic team and grow your skills in a fulfilling career.
- Qualifications: Strong communication skills and a willingness to learn.
- Other info: Full training provided for all new hires.
The predicted salary is between 28800 - 43200 £ per year.
A leading tech company in Cardiff is seeking a full-time customer support representative. This role is essential for assisting customers with technology and software solutions. The ideal candidate should have strong communication skills and a willingness to learn, as full training is provided.
The position offers hybrid working, generous holidays, and a supportive team culture, ensuring a balance between work and wellbeing for a fulfilling career experience.
Hybrid Client Support Specialist – PropTech SaaS in Cardiff employer: agentOS
Contact Detail:
agentOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Client Support Specialist – PropTech SaaS in Cardiff
✨Tip Number 1
Get to know the company! Research their products and services, especially in the PropTech space. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about assisting customers, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our supportive team culture.
We think you need these skills to ace Hybrid Client Support Specialist – PropTech SaaS in Cardiff
Some tips for your application 🫡
Show Your Communication Skills: Since this role is all about assisting customers, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Emphasise Your Willingness to Learn: We love candidates who are eager to learn! In your application, mention any experiences where you've picked up new skills or adapted to new technologies. This shows us you're ready for the training we provide.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your background aligns with the PropTech SaaS industry and why you're excited about working in a tech company like ours in Cardiff.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this fantastic opportunity!
How to prepare for a job interview at agentOS
✨Know Your Tech
Familiarise yourself with the latest trends in PropTech and SaaS. Brush up on common software solutions and customer support tools that might be relevant to the role. This will show your enthusiasm and readiness to dive into the tech world.
✨Show Off Your Communication Skills
Prepare to demonstrate your communication prowess during the interview. Think of examples where you've effectively resolved customer issues or explained complex concepts simply. This is key for a client support role!
✨Embrace the Learning Mindset
Since full training is provided, express your eagerness to learn and adapt. Share instances where you’ve quickly picked up new skills or technologies in the past. This will highlight your willingness to grow within the company.
✨Ask About Team Culture
Inquire about the team dynamics and how they support each other. This shows you value a supportive work environment and are keen on contributing positively to the team culture. Plus, it helps you gauge if it’s the right fit for you!
