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- Tasks: Provide exceptional customer support and manage interactions in a dynamic PropTech startup.
- Company: Exciting London-based PropTech startup with a focus on innovation.
- Benefits: Competitive salary, equity options, and a flexible hybrid work environment.
- Why this job: Join a fast-paced team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and experience in customer support are essential.
- Other info: Enjoy a vibrant workplace culture with opportunities for growth.
The predicted salary is between 30000 - 32000 £ per year.
A PropTech startup in London is seeking a Customer Support & Operations Associate to provide exceptional support and manage customer interactions. You will handle queries, coordinate bookings with service providers, and maintain records. This role requires strong communication skills, experience in customer support, and a proactive attitude.
The position offers £30,000 - £32,000 annually, with opportunities for equity options and a hybrid work environment, involving 2-3 days in the office.
Hybrid London: Customer Success & Operations Associate employer: Agentic AI for Home and Property Services
Contact Detail:
Agentic AI for Home and Property Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid London: Customer Success & Operations Associate
✨Tip Number 1
Network like a pro! Reach out to people in the PropTech industry on LinkedIn or at local events. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills in customer support can shine through. Practise common interview questions so you can show off your proactive attitude.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds. It shows you're genuinely interested in the role and helps build a connection with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Hybrid London: Customer Success & Operations Associate
Some tips for your application 🫡
Show Your Customer Support Skills: Make sure to highlight your experience in customer support. We want to see how you've handled queries and provided exceptional service in the past. Use specific examples to demonstrate your proactive attitude!
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention how your skills align with the role of Customer Success & Operations Associate.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your communication shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Agentic AI for Home and Property Services
✨Know Your Customer Support Basics
Brush up on the fundamentals of customer support. Be ready to discuss your previous experiences and how you've handled challenging customer interactions. This will show that you understand the role and can bring valuable skills to the table.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery. Remember, it's not just what you say, but how you say it!
✨Demonstrate Proactivity
Prepare examples of times when you took initiative in previous roles. Whether it was streamlining a process or going above and beyond for a customer, showcasing your proactive attitude will resonate well with the interviewers.
✨Familiarise Yourself with the Company
Research the PropTech startup and understand its mission, values, and services. Being able to discuss how you align with their goals and how you can contribute to their success will set you apart from other candidates.
