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- Tasks: Provide top-notch customer support and manage interactions with clients.
- Company: Exciting PropTech startup in the heart of London.
- Benefits: Competitive salary, equity options, and a flexible hybrid work setup.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and previous customer support experience.
- Other info: Enjoy a vibrant work culture with growth opportunities.
The predicted salary is between 30000 - 32000 £ per year.
A PropTech startup in London is seeking a Customer Support & Operations Associate to provide exceptional support and manage customer interactions. You will handle queries, coordinate bookings with service providers, and maintain records. This role requires strong communication skills, experience in customer support, and a proactive attitude.
The position offers £30,000 - £32,000 annually, with opportunities for equity options and a hybrid work environment, involving 2-3 days in the office.
Hybrid London: Customer Success & Operations Associate employer: Agentic AI for Home and Property Services
Contact Detail:
Agentic AI for Home and Property Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid London: Customer Success & Operations Associate
✨Tip Number 1
Network like a pro! Reach out to people in the PropTech industry on LinkedIn or at local events. A friendly chat can open doors and give you insights that might just land you that Customer Success & Operations Associate role.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills in customer support can shine through. We want to see you show off your proactive attitude and communication skills!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can keep you fresh in their minds. It shows you're genuinely interested in the role and reinforces your strong communication skills.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your experience and passion for customer support. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Hybrid London: Customer Success & Operations Associate
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer interactions, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively handle queries and support customers.
Tailor Your Experience: We want to see how your past experiences align with the role. Be specific about your customer support experience and any relevant operations work you've done. This helps us understand how you'd fit into our team!
Be Proactive in Your Approach: The job calls for a proactive attitude, so let that shine through in your application. Share examples of times when you took initiative or went above and beyond to solve a problem. We love seeing that kind of energy!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Agentic AI for Home and Property Services
✨Know the Company Inside Out
Before your interview, take some time to research the PropTech startup. Understand their mission, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Customer Success & Operations Associate, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Proactivity
This role requires a proactive attitude, so think of instances where you took the initiative to improve processes or enhance customer satisfaction. Be ready to discuss how you can bring that same energy to the team and contribute to their success.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and growth opportunities. This shows that you're not just interested in the role, but also in how you can fit into their vision.
