At a Glance
- Tasks: Manage Franchise and Wholesale partnerships, driving sales and optimising stock.
- Company: Join a luxury brand known for its innovative approach and strong partnerships.
- Benefits: Enjoy 25 days annual leave, generous discounts, and a pension scheme.
- Other info: Opportunity for career growth and development in a vibrant environment.
- Why this job: Be a key player in a dynamic team, shaping the future of a renowned brand.
- Qualifications: Experience in trading, planning, and relationship management is essential.
The predicted salary is between 50000 - 60000 £ per year.
Purpose of the post: Responsibility for management of Franchise and Wholesale partnerships. Ownership of end-to-end processes across onboarding new partners and channels, sales and presentation of new collections, fulfillment of orders, trading and planning. Owner of the relationship between Agent Provocateur and Franchise Partner/Wholesale Customer. Brand Ambassador and key interface between Partner and Agent Provocateur internal teams.
Main duties and responsibilities:
- Trading, Planning & Assortment Management: Proactively work with each Franchise Partner to review sales and stocks. Support partner to ensure they meet their seasonal and annual sales targets and planned sell-throughs. Review of Franchise weekly sales. Compile the weekly trade summary to the wider business. Highlight actions within weekly trade to the Head of Franchise & Wholesale. Build seasonal Open to Buy Plans and work with Partners to agree and work to aligned planning frameworks. Build and maintain knowledge for each Franchise market understanding sales mixes across business metrics, for example, Category and Seasonality. Constant review of weekly sales at size and product level. Proactively ensure re-orders are maximised through effective review of weekly sales. Maintain department KPI to ensure re-orders are fulfilled. With the Head of Franchise & Wholesale, review of Partner Forward Orders to ensure they align to seasonal plans and metrics. Maximise the opportunity across categories and collections. Propose actions to orders to protect the opportunity. Working with the AP Merchandising team and Partner, build opening stock packages for new territories outside of Forward Orders. Ensure opening packages are optimised to realise each opportunity. Ensure Brand consistency via visual display and web placement. Work with the Agent Provocateur Visual Merchandising team to support this. Drive weekly, quarterly and/or seasonal trade reviews with Partners and Wholesale customers. Identify actions to drive sales and relationships. Maintain commercial acumen behind all actions and decisions made. Regularly visit Partner stores and regions to support relationship management and drive sales.
- Selling Campaign & Critical Path Management: Full management of order system JOOR, including seasonal digital collection presentation, order import and end-in-season reporting. Manage and support the critical path selling campaign process. Commercially, manage the process of selling, to ensure we sell collections via sample sets showcasing product in its optimum. Effectively present and sell our collections to set up for success and meet agreed sales targets.
- Order & Delivery Management: Seasonal order book management for Partners via our in-house order systems. Oversee process of order confirmations, invoices, debits and credits. Oversee allocations for Partners, ensuring 100% fulfilment. Daily review of available stock working to collection and shipping parameters. Responsible for proactively ensuring there are no shortfalls or stock loss. Minimise any excess stock to identify and action accordingly. Manage weekly review of the stock. Communication of deliveries, delays and updates back to Partners on an ongoing basis. Oversee dispatches to partners ensuring on-time handovers/deliveries. Ensure all export documentation is compliant to the Country of delivery. Oversee invoicing process for Partners. Ensure all invoices are accurate and sent on time, in accordance with financial calendars. Liaison between Credit Control and Finance teams to facilitate accurate and timely shipments within credit limits. Internal liaison with Logistics team and direct liaison with warehouses located in EU, US and UK. Oversee and manage the weekly order status report updating the Head of Franchise & Wholesale of any changes. Via the weekly delivery meeting, identify any delivery changes to determine best course of action to minimise loss to orders.
- Other: Support marketing activations and seasonal plans. Work closely with the Retail & Partnerships Marketing Manager to ensure we maximise opportunities with Franchise Partners and share best practice. Liaison with product teams, sharing detailed seasonal product feedback. Update the wider business as and when required. Review of the Department Inbox and Joor networking tool to highlight and follow up on potential stockists and Franchise requests. Maintain Franchise Guideline packs and practice governance, where possible, to ensure Partners are adhering to framework. Maintain department guides and manuals to support the internal, best practice of the team. Supervision, management and development of the Sales Executive. Assign tasks and priorities to effectively manage deadlines, execution of standards and productivity. Share best practice within the Franchise & Wholesale team leading with example and offering development/training where relevant. An excellent communicator, able to get best out of internal and external relationships.
25 days annual leave entitlement, plus bank holidays each year. Generous staff discount across a variety of brands. Auto-enrolment into the company pension scheme. Seasonal ticket loan. Charity time-bank scheme. Ability to purchase additional annual leave.
Franchise & Wholsesale Trading Manager employer: Agent Provocateur
Agent Provocateur is an exceptional employer, offering a dynamic work environment where creativity and collaboration thrive. As a Franchise & Wholesale Trading Manager, you will benefit from a supportive culture that prioritises employee growth through training and development opportunities, alongside a generous benefits package including 25 days of annual leave and a staff discount across various brands. Located in a vibrant area, the company fosters strong relationships with partners, ensuring that every team member plays a vital role in driving success and brand excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Franchise & Wholsesale Trading Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential partners or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio or a presentation that highlights your achievements and how you can add value to a franchise or wholesale partnership. This is your chance to shine and demonstrate your commercial acumen.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like Agent Provocateur, and express your interest in working with them. Tailor your message to show how you can help them achieve their goals.
✨Tip Number 4
Keep learning! Stay updated on industry trends and best practices in franchise and wholesale management. Consider taking online courses or attending workshops to boost your knowledge and make yourself more attractive to potential employers.
We think you need these skills to ace Franchise & Wholsesale Trading Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Franchise & Wholesale Trading Manager role. Highlight your experience in managing partnerships and any relevant trading or planning skills that align with what we're looking for.
Showcase Your Commercial Acumen:We want to see your understanding of sales metrics and how you've used them to drive results in previous roles. Share specific examples of how you've maximised opportunities and managed stock effectively.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where necessary to make it easy for us to read through your achievements and experiences.
Apply Through Our Website:Don't forget to submit your application via our website! This ensures we receive all your details correctly and can process your application smoothly. We can't wait to hear from you!
How to prepare for a job interview at Agent Provocateur
✨Know Your Numbers
As a Franchise & Wholesale Trading Manager, you'll need to demonstrate your understanding of sales metrics and stock management. Brush up on key performance indicators (KPIs) relevant to the role, such as sell-through rates and seasonal planning. Be ready to discuss how you've used data to drive sales in previous roles.
✨Showcase Your Relationship Management Skills
This role is all about building strong relationships with partners. Prepare examples of how you've successfully managed partnerships in the past. Think about specific challenges you faced and how you overcame them to maintain or enhance those relationships.
✨Be Ready to Discuss Visual Merchandising
Since brand consistency and visual display are crucial, be prepared to talk about your experience with merchandising. Bring examples of how you've contributed to visual displays that align with brand identity and drove sales. This will show your understanding of the importance of presentation in retail.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, how would you handle a situation where a partner is consistently underperforming? Think through your approach to identifying issues, proposing solutions, and maintaining a positive relationship while driving results.
