At a Glance
- Tasks: Deliver exceptional customer service and support daily operations at our Selfridges concession.
- Company: Join Agent Provocateur, a bold brand with punk roots and a flair for the extraordinary.
- Benefits: Enjoy a generous commission scheme and work in a vibrant retail environment.
- Why this job: Be part of a playful culture that values creativity and pushes boundaries in luxury retail.
- Qualifications: Previous experience in premium/luxury sales and a passion for lingerie are essential.
- Other info: Full-time position (38 hours) with opportunities to grow as an ambassador for our brand.
The predicted salary is between 24000 - 36000 £ per year.
Founded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness.
Our Sales Assistants (or Agents) remain inspired by our roots and revel in pushing the boundaries of the ordinary while delivering the highest level of customer service to our clients.
We are currently recruiting for a friendly and confident full time Sales Assistant (38hrs) in our Selfridges concession and become one of our Agent Provocateur Agents.
As an Agent Provocateur Sales Assistant, you will be responsible for delivering impeccable client service, supporting day to day operation of our Selfridges concession and act as an ambassador of our brand.
As an Agent Provocateur Sales Assistant you will:
- Have previous experience working as a Sales Assistant for premium/luxury brands
- Be a positive, proactive and outgoing person
- Understand one-on-one client service and clienteling
- Have a real passion for lingerie and be able to communicate confidently with our clients
- Earn extra with our generous commission scheme
Assistant Retail Assistant employer: Agent Provocateur
Contact Detail:
Agent Provocateur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Assistant
✨Tip Number 1
Familiarise yourself with Agent Provocateur's brand story and values. Understanding their punk roots and anti-establishment narrative will help you connect with the brand's ethos during your interactions.
✨Tip Number 2
Showcase your passion for lingerie by staying updated on current trends and styles. Being knowledgeable about the products will allow you to engage confidently with clients and demonstrate your expertise.
✨Tip Number 3
Practice your clienteling skills by role-playing different customer scenarios. This will prepare you to provide exceptional one-on-one service, which is crucial for a Sales Assistant in a luxury environment.
✨Tip Number 4
Network with professionals in the retail industry, especially those who have experience with premium brands. Building connections can provide valuable insights and potentially lead to recommendations for your application.
We think you need these skills to ace Assistant Retail Assistant
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Agent Provocateur's history, values, and product offerings. This will help you convey your passion for the brand in your application.
Highlight Relevant Experience: Emphasise any previous experience in retail, especially with premium or luxury brands. Use specific examples to demonstrate your skills in client service and sales.
Showcase Your Personality: Agent Provocateur values a positive and outgoing attitude. Make sure your application reflects your personality and enthusiasm for the role, perhaps by sharing a brief story that illustrates your customer service skills.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the job description. Mention your passion for lingerie and your understanding of one-on-one client service to stand out as a candidate.
How to prepare for a job interview at Agent Provocateur
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Agent Provocateur and its unique identity. Share what you love about the brand's history, design, and attitude, as this will demonstrate your genuine interest in becoming part of their team.
✨Highlight Relevant Experience
Prepare to discuss your previous experience in retail, especially with premium or luxury brands. Be ready to provide specific examples of how you've delivered exceptional customer service and built relationships with clients.
✨Demonstrate Your Clienteling Skills
Since the role involves one-on-one client service, think of ways to showcase your clienteling abilities. You could share a story where you successfully catered to a client's needs or went above and beyond to ensure their satisfaction.
✨Be Outgoing and Confident
As a Sales Assistant, being friendly and approachable is key. Practice your communication skills and be prepared to engage in conversation during the interview. Show them that you can connect with clients effortlessly and represent the brand's playful spirit.