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- Tasks: Help families choose the best supplemental benefits through virtual consultations.
- Company: Join Agent Alliance, a leader in providing essential family protection benefits.
- Benefits: Enjoy flexible work from home options, medical insurance, and performance-based bonuses.
- Why this job: Be part of a motivated team that values communication and entrepreneurial spirit while making a real impact.
- Qualifications: Great communication skills and a passion for helping others are key; no prior experience needed.
- Other info: Work remotely or in-office, with a supportive environment focused on your growth.
The predicted salary is between 52000 - 77000 £ per year.
Career Opportunities with A gent Alliance
Careers with Agent Alliance
Current job opportunities are posted here as they become available.
Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the options available, and help them select the best plan to fit their family\’s needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.
Job Requirements:
- Reach out to individuals who have requested more information on the benefits we offer
- Schedule Zoom meetings with these members
- Customize new benefit plans and adjust existing plans to fit the current needs of each client
- Establish and maintain relationships with existing and new clients
- Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
- Provide attentive customer service and any necessary administrative support in response to members\’ needs
- Respond to and resolve client questions and concerns regarding their benefits
- Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule
- Medical (BlueCross BlueShield)
- Dental, Vision, and Hearing insurance
- Company stock options offered
- Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)
- Weekly performance-based pay and bonuses, on average 65,000 to 68,500 first year annually
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Virtual Customer Service/Sales Representative employer: Agent Alliance
Contact Detail:
Agent Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Customer Service/Sales Representative
✨Tip Number 1
Familiarise yourself with the supplemental benefits industry. Understanding the various plans and options available will not only boost your confidence but also help you engage more effectively with potential clients during your meetings.
✨Tip Number 2
Practice your communication skills, especially in a virtual setting. Since you'll be meeting clients over Zoom, ensure you're comfortable with the technology and can convey information clearly and concisely.
✨Tip Number 3
Network with current or former representatives in the field. They can provide valuable insights into the role and share tips on how to excel in customer service and sales within this specific context.
✨Tip Number 4
Showcase your entrepreneurial mindset by preparing examples of how you've successfully managed client relationships or solved problems in previous roles. This will demonstrate your ability to think independently and contribute to the team.
We think you need these skills to ace Virtual Customer Service/Sales Representative
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Virtual Customer Service/Sales Representative. Highlight your communication skills, motivation, and organisational abilities in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service or sales. Emphasise any entrepreneurial mindset and teamwork experiences that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping clients and your ability to explain complex options clearly. Mention specific examples of how you've successfully assisted customers in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at Agent Alliance
✨Showcase Your Communication Skills
As a Virtual Customer Service/Sales Representative, strong communication is key. Be prepared to demonstrate your ability to explain complex information clearly and concisely. Practice articulating how you would discuss benefit options with clients.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. Share examples from your past experiences where you successfully managed multiple tasks or client relationships. This will show that you can handle the demands of the job effectively.
✨Demonstrate Your Entrepreneurial Mindset
The company values representatives who think like entrepreneurs. Prepare to discuss instances where you took initiative or developed creative solutions to problems. This will illustrate your motivation and ambition.
✨Prepare for Client Scenarios
Expect to be asked about how you would handle specific client situations. Think through potential scenarios involving benefit consultations or resolving client concerns, and be ready to share your thought process and approach.
