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- Tasks: Consult with families to explain and customise supplemental benefit plans.
- Company: Join Agent Alliance, a leader in providing essential family benefits.
- Benefits: Enjoy remote work flexibility, medical insurance, and performance-based bonuses.
- Why this job: Be part of a motivated team that values communication and entrepreneurial spirit.
- Qualifications: Great communication skills and a passion for helping others are essential.
- Other info: Work from home or in-office; flexible schedules available.
The predicted salary is between 52000 - 77000 £ per year.
Career Opportunities with A gent Alliance
Careers with Agent Alliance
Current job opportunities are posted here as they become available.
Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and assist them in selecting the best plan to meet their family\’s needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.
Job Requirements:
- Reach out to individuals who have requested more information on the benefits we offer
- Schedule Zoom meetings with these members
- Customize new benefit plans and adjust existing plans to fit the current needs of each client
- Establish and maintain relationships with existing and new clients
- Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
- Provide attentive customer service and any necessary administrative support in response to members\’ needs
- Respond to and resolve client questions and concerns regarding their benefits
- Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule
- Medical (BlueCross BlueShield)
- Dental, Vision, and Hearing insurance
- Company stock options offered
- Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)
- Weekly performance-based pay and bonuses, on average 65,000 to 68,500 first year annually
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Remote Customer Service/Sales Representative employer: Agent Alliance
Contact Detail:
Agent Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Service/Sales Representative
✨Tip Number 1
Familiarise yourself with the supplemental benefits industry. Understanding the various plans and options available will not only boost your confidence but also help you engage more effectively with potential clients during your meetings.
✨Tip Number 2
Practice your communication skills, especially in a virtual setting. Since you'll be conducting Zoom meetings, ensure you're comfortable with the technology and can convey information clearly and concisely to clients.
✨Tip Number 3
Network with current or former representatives in the field. They can provide valuable insights into the role and share tips on how to excel in customer service and sales, which could give you an edge over other candidates.
✨Tip Number 4
Demonstrate your entrepreneurial mindset by showcasing any relevant experience where you've taken initiative or solved problems creatively. This will resonate well with the hiring team, as they value motivated and organised individuals.
We think you need these skills to ace Remote Customer Service/Sales Representative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Remote Customer Service/Sales Representative. Familiarise yourself with the key tasks such as consulting with families, explaining benefits, and maintaining client relationships.
Tailor Your CV: Highlight relevant experience in customer service or sales on your CV. Emphasise skills like communication, organisation, and motivation, which are crucial for this role. Use specific examples to demonstrate how you've successfully engaged with clients in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you are interested in working with Agent Alliance and how your background aligns with their mission of providing supplemental benefits. Be sure to convey your entrepreneurial mindset and team spirit.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and complete. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Agent Alliance
✨Showcase Your Communication Skills
As a Customer Service/Sales Representative, strong communication is key. Be prepared to demonstrate your ability to explain complex information clearly and concisely. Use examples from past experiences where you successfully communicated with clients or resolved issues.
✨Demonstrate Your Organisational Skills
This role requires excellent organisational abilities. During the interview, highlight how you manage your time and tasks effectively. Discuss any tools or methods you use to stay organised, especially when handling multiple clients or meetings.
✨Prepare for Role-Playing Scenarios
You might be asked to participate in role-playing exercises to assess your sales and customer service skills. Practice common scenarios, such as explaining benefits or resolving client concerns, to show that you can think on your feet and handle real-life situations.
✨Research the Company and Its Benefits
Familiarise yourself with Agent Alliance and the specific benefits they offer. Understanding their products will allow you to speak confidently about how you can help clients choose the best plans. This knowledge will also demonstrate your genuine interest in the role.
