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For Companies At a Glance
- Tasks: Manage key client relationships and drive sales growth across the UK and Ireland.
- Company: Join a dynamic team focused on delivering exceptional customer service and innovative solutions.
- Benefits: Enjoy competitive salary, flexible working options, and opportunities for professional development.
- Why this job: Be part of a vibrant culture that values collaboration, creativity, and making a real impact.
- Qualifications: Ideal for proactive individuals with strong communication skills and a passion for client success.
- Other info: Field-based role with travel opportunities to engage with clients directly.
The predicted salary is between 36000 - 60000 £ per year.
Account Manager
LOCATION: UK & Ireland (National Coverage) SALARY: Competitive REF: ALS3040
We\’re seeking a proactive, results-driven Account Manager to cultivate and expand key customer relationships across the UK and Ireland. In this field-based role, your primary focus will be delivering exceptional customer service, fostering long-term client partnerships, and driving sustainable sales growth.
Key Responsibilities:
- Client Relationship Management: Act as the main point of contact for Silver, Gold, and Platinum accounts, ensuring each client receives personalized and attentive service. Build trust and loyalty by actively listening to client needs, addressing concerns promptly, and consistently exceeding expectations.
- Account Growth: Lead regular client meetings to understand their evolving needs, identify opportunities, and present tailored solutions that add value.
- Sales & Quotations: Identify sales opportunities, prepare competitive quotes in line with our pricing policy, and follow up to secure business.
- Product Trials: Manage product trials, providing hands-on support to ensure successful outcomes and client satisfaction.
- Client Events: Organize and attend exhibitions, meetings, and industry events to enhance client engagement and showcase our offerings.
- Market Awareness: Stay informed on industry trends, competitor activities, and customer feedback to inform strategic decisions.
- Contract Management: Oversee contract renewals, service level agreements (SLAs), and purchase orders with support from your manager.
- Account Reviews: Monitor product usage and spending to identify opportunities for growth and increased profitability.
- Team Collaboration: Work closely with internal teams to improve conversions and enhance the overall customer experience.
- Travel Management: Coordinate travel and accommodation arrangements for meetings and events efficiently.
- Strategic Input: Share customer insights to support and shape business strategies.
- Additional Duties: Undertake other tasks as required by senior management to support business objectives.
Duties and Responsibilities
- Plan and conduct impactful meetings with key stakeholders of both new and existing clients to understand their needs and strengthen relationships.
- Build and maintain robust client relationships, ensuring satisfaction and expanding the range of services utilized.
- Proactively identify and pursue new sales opportunities to develop a strong pipeline that meets or exceeds business targets.
- Create and deliver compelling presentations and proposals to key stakeholders, including senior executives and board members, as part of the pre-sales strategy.
- Collaborate with internal teams to accurately scope client requirements and manage expectations effectively.
- Maintain up-to-date records in the CRM system, including meeting notes and client details, to facilitate pipeline management and sales progression.
- Take personal ownership of the sales pipeline, including forecasting and developing strategies to achieve sales objectives.
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Account Manager employer: Agenda Life Sciences
Contact Detail:
Agenda Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network actively within the industry by attending relevant events and exhibitions. This will not only help you meet potential clients but also give you insights into their needs and preferences, which is crucial for an Account Manager role.
✨Tip Number 2
Familiarise yourself with our products and services thoroughly. Understanding what we offer will enable you to present tailored solutions effectively during client meetings and demonstrate how you can add value to their business.
✨Tip Number 3
Develop your presentation skills, as you'll need to create compelling proposals for key stakeholders. Practising in front of peers or mentors can help you refine your delivery and ensure you make a strong impression.
✨Tip Number 4
Stay updated on market trends and competitor activities. This knowledge will not only help you in client discussions but also position you as a trusted advisor who understands the broader landscape, which is essential for building long-term relationships.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and customer relationship building. Use specific examples that demonstrate your ability to exceed client expectations and drive sales growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and results-driven mindset. Mention how your skills align with the key responsibilities outlined in the job description, particularly in managing client relationships and identifying sales opportunities.
Showcase Your Communication Skills: In your application, emphasise your ability to conduct impactful meetings and deliver compelling presentations. Provide examples of how you've successfully communicated with clients and internal teams to achieve business objectives.
Highlight Industry Knowledge: Demonstrate your awareness of industry trends and competitor activities in your application. This shows that you are not only interested in the role but also invested in understanding the market landscape, which is crucial for an Account Manager.
How to prepare for a job interview at Agenda Life Sciences
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can build strong relationships and provide tailored solutions.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully identified sales opportunities and closed deals in the past. Highlight your ability to create compelling presentations and proposals that resonate with stakeholders.
✨Demonstrate Team Collaboration
Be ready to talk about how you've worked with internal teams to enhance customer experiences. Share examples of how collaboration has led to successful outcomes for clients and the business.
✨Stay Informed on Industry Trends
Familiarise yourself with current trends in the UK and Ireland markets relevant to the role. Being knowledgeable about industry developments will show your commitment and strategic thinking during the interview.
