At a Glance
- Tasks: Join our Sales Support team to manage client accounts and ensure smooth operations.
- Company: Agena Group is a UK-based company revolutionising parking and software solutions since 2019.
- Benefits: Enjoy flexible working, discounts, wellness programmes, and opportunities for personal growth.
- Other info: Salary is £25,396.80 per annum with hybrid work options after probation.
- Why this job: Be part of a dynamic team that values innovation, collaboration, and ethical practices.
- Qualifications: Looking for a team player with strong communication skills and a positive attitude.
The predicted salary is between 21500 - 29500 £ per year.
- Effective Communicator: A strong communicator driven to deliver topquality results.
As the UK's leading parking and technology-enabled management group, we support more than 9,000 locations across housing, healthcare, education and commercial estates. We're proud to be Carbon Neutral Britain certified and committed to creating positive outcomes for our clients, communities and colleagues alike. We're growing quickly, investing heavily in technology and expanding into new sectors, creating exciting opportunities for people who want to make an impact and be part of something ambitious. Why not join us?
Are you ready to take on a pivotal role where every day brings new challenges and opportunities? We're on the lookout for a proactive and dedicated individual to join our Sales Support team. As a Sales Support Executive you will organise the setup of new business initiatives for our Key Client Accounts, Account Managers, and Senior Sales team. In this fastpaced and varied position, no two days will be the same!
Key Responsibilities
- DeadlineDriven: Prioritize tasks to meet crucial deadlines and targets efficiently.
- Effective Communication: Manage email correspondence, ensuring the team stays informed of all developments.
- Regulatory Compliance: Oversee site compliance in alignment with regulatory bodies and internal procedures.
- Strategic Planning: Develop site plans to support the Validations, Appeals, and Wardens teams.
- Service Coordination: Schedule installations for the Service Delivery team using relevant programs.
- Stakeholder Engagement: Collaborate with both internal and external stakeholders as needed.
- Client Focused: Respond promptly to client inquiries, maintaining a high standard of service.
Who You Are
- Team Player: Someone who thrives in a collaborative environment with exceptional organizational skills.
- Effective Communicator: A strong communicator driven to deliver topquality results.
- Positive Attitude: A cando mindset, adaptable to the demands of a dynamic role.
- Calm Under Pressure: Ability to work under pressure and meet tight deadlines with ease.
Agena Values
We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success.
- Ambitious: we aim for world class service
- Disruptive: we're here to change the industry
- Ethical: we do things for the right reasons
- Insightful: we use research to guide our decisions
- Collaborative: We're better when we work together
- Innovative: we help people see things differently
Salary
£26,436.80 per annum
Hours
40 per week; Monday Friday 9am 5.00pm
Location
Newton Abbot with hybrid flexibilities after probation period
Free onsite parking. Smart casual office dress code.
Additional Information
Our selection process is as follows: Application - Competency Based Interview
You must be able to legally live and work in the UK
The postholder may be required to travel to external meetings on occasion by most effective means available.
Benefits
We know that people do their best work when they feel supported, valued and able to enjoy life beyond work. That's why we've created a benefits package designed to support your wellbeing, development and lifestyle. Through our Enjoy Benefits platform, you'll have access to a wide range of discounts and perks, from gym memberships and childcare support to travel savings, technology offers, health plans and everyday discounts.
You’ll also benefit from:
- Enhanced holiday allowance
- Two paid volunteering days each year to support a cause that matters to you
- Employee Assistance Programme - 24/7 confidential, independent and professional support
- Ongoing training, learning and development opportunities, including apprenticeships and professional qualifications
- EV charging facilities
- Free parking at office locations
- Knowledge-sharing sessions through our Lunch & Learn programme
- Regular team and company social events
We believe a great workplace is about more than benefits. It's about creating a culture where people feel connected, supported and able to make a difference.
Our Engagement Committee brings colleagues together through charity initiatives, local events, book clubs, wellbeing activities and much more. You'll also have the opportunity to get involved with our award-winning D&I Committee, helping to shape positive change across our group. As we continue to grow, we're committed to investing in our people, because their success drives ours.
We are proud to hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.
We are a Mindful Employer and are committed to supporting your mental health at work.
The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact recruitment@agenagroup.com
We welcome all applicants, including those with unspent convictions. If disclosed during recruitment or after a conditional offer, we may conduct a DBS check and, with consent, liaise with a probation officer if relevant. Disclosures are handled sensitively and assessed individually, in line with our policy. A criminal record does not automatically disqualify candidates.
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Sales Support Executive employer: Agena Group
Agena Group is an excellent employer located in Lancing, offering a dynamic work environment where employees are encouraged to thrive and grow. With a focus on high-quality standards and exceptional customer service, the company provides competitive salaries, hybrid working options, and a range of employee benefits that promote work-life balance and professional development. Join a collaborative team that values your contributions and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarise yourself with the parking industry and the specific challenges it faces. Understanding the regulatory compliance aspects and how they impact client relationships will give you an edge in discussions during the interview.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects under tight deadlines. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for the Sales Support Executive role.
✨Tip Number 3
Highlight your communication skills by preparing to discuss how you've effectively engaged with stakeholders in previous roles. Being able to articulate your experience in managing client inquiries and internal communications will resonate well with the hiring team.
✨Tip Number 4
Emphasise your positive attitude and adaptability by sharing instances where you've successfully navigated changes or challenges at work. This aligns with Agena's values and shows that you're ready to contribute to their innovative and collaborative culture.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Sales Support Executive role. Emphasise your organisational skills, ability to work under pressure, and any previous experience in customer service or sales support.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of Agena Group's mission and values that resonate with you, and explain how your background makes you a great fit for their team.
Highlight Communication Skills:Since effective communication is key for this role, provide examples in your application that demonstrate your strong communication abilities. This could include managing correspondence, collaborating with stakeholders, or responding to client inquiries.
Showcase Problem-Solving Abilities:In your application, illustrate your problem-solving skills by sharing examples of how you've successfully managed tight deadlines or resolved issues in previous roles. This will show that you can thrive in a dynamic environment like Agena Group.
How to prepare for a job interview at Agena Group
✨Show Your Organisational Skills
As a Sales Support Executive, you'll need to demonstrate your ability to prioritise tasks effectively. Be prepared to discuss examples from your past experiences where you successfully managed multiple deadlines and how you organised your workload.
✨Communicate Clearly
Effective communication is key in this role. During the interview, practice articulating your thoughts clearly and concisely. You might also want to prepare for questions about how you handle email correspondence and keep teams informed.
✨Demonstrate Client Focus
Agena values a client-focused approach. Think of instances where you've gone above and beyond to meet client needs or resolve issues. Be ready to share these stories to showcase your dedication to customer service.
✨Emphasise Your Team Player Attitude
Collaboration is essential in this role. Highlight your experiences working in teams and how you contribute to a positive team environment. Be sure to mention any specific projects where teamwork led to successful outcomes.
