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- Tasks: Patrol car parks, issue Parking Charge Notices, and provide excellent customer service.
- Company: Join the Agena Group, a forward-thinking company revolutionising the parking industry.
- Benefits: Enjoy competitive pay, bonuses, and a range of exciting perks like gym discounts and wellness programmes.
- Why this job: Get active outdoors while making a difference in your community and developing your skills.
- Qualifications: Must have a valid UK driving licence and own transport; experience is a plus but not essential.
- Other info: Flexible shifts with opportunities for growth and a supportive team environment.
The predicted salary is between 21500 - 30000 £ per year.
The Agena Group was formed in 2019 as a UK based multidisciplinary company. We specialise in parking and software solutions. Our mission is to disrupt industry norms, to innovate, and to provide professional, ethical, customer-focused services. We invest heavily in our people to provide them with opportunities for growth and development, with dedicated programmes designed to help our employees fulfil their true potential.
The role of a Mobile Car Park Warden requires use of your own transport to cover sites in and around the Manchester, Liverpool, and Chester areas. You will be driving between the car parks and actively patrolling each site checking each vehicle. Your focus will be delivering frontline service, issuing Parking Charge Notices to vehicles that are not adhering to onsite rules within private land car parks. You will be patrolling up to 20 car park sites in your shift and could be driving up to 100 miles a day.
Experience in a similar role is desirable however not essential as we provide training, guidance and support every step of the way. If you are good at liaising with the public, have worked to targets, have been doing driving jobs, security or patrol work and can stay calm when needed, then this could be for you. You will be supported by our Team Leaders and Managers. Induction and training are provided, including H&S and conflict resolution training. You will receive a uniform and the equipment required to do your job.
Shift times are 4pm- Midnight. You will work 40 hours in a 7-day period on a set rota basis. Weekend availability is required as this is a busy time. All shifts will be part of your rota, so full flexibility is required.
This role will require travel from your home address in a Manchester or Liverpool postcode area. You must have your own car, a full valid UK driving licence with less than 6 points, and be willing to get business insurance on your policy to use the car for work. Enjoy driving as it will be a big part of your day and live in a Manchester or Liverpool postcode.
Please note: we are unable to accept applications from under 18's due to Health and Safety requirements for this role.
We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us:
- Ambitious: we aim for world class service
- Disruptive: we're here to change the industry
- Ethical: we do things for the right reasons
- Insightful: we use research to guide our decisions
- Collaborative: We're better when we work together
- Innovative: we help people see things differently
The salary is £25,396.80 per annum, based on 40 hours per week. There is also a bonus scheme linked to performance against targets. Mileage is paid at 0.25p per mile.
We are offering a retention bonus of £500 across your first 6 months. (£200 will be paid on completion of month 3, and a further £300 at month 6 on full completion of performance reviews, subject to satisfactory performance in line with the role requirements.)
We know there's more to life than work - that’s why when you join Agena, you’ll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.
- Incremental holiday increases to recognise long service
- 2 volunteering days a year
- Unlock your potential with our training, learning & development, and apprenticeship options throughout your career
- Employee Assistance Programme 24/7 confidential, independent and professional counselling
- Cycletowork scheme
- EV Charging points at office locations
- Regular team/company socials
- Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.
We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management. We are a Mindful Employer and are committed to supporting your mental health at work. The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process.
We welcome all applicants, including those with unspent convictions. If disclosed during recruitment or after a conditional offer, we may conduct a DBS check and, with consent, liaise with a probation officer if relevant. Disclosures are handled sensitively and assessed individually, in line with our policy. A criminal record does not automatically disqualify candidates.
Car Park Warden (Mobile) in Manchester employer: Agena Group
Contact Detail:
Agena Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Park Warden (Mobile) in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Agena Group. Understand their mission and values, especially their focus on innovation and ethical practices. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Mobile Car Park Warden, you'll be interacting with the public regularly. Think about scenarios where you might need to explain parking rules or handle conflicts. Practising these conversations can help you feel more confident during the interview.
✨Tip Number 3
Show off your driving experience! Since this role involves a lot of driving, be ready to discuss your driving history and any relevant jobs you've had. If you've worked in roles that required you to be on the move, highlight those experiences to demonstrate your suitability for the job.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits we look for. Plus, it makes the process smoother for both you and us!
We think you need these skills to ace Car Park Warden (Mobile) in Manchester
Some tips for your application 🫡
Show Your Passion for Parking: When you're writing your application, let us know why you're excited about the role of a Mobile Car Park Warden. Share any experiences you've had that relate to parking or customer service, and show us how you can help disrupt industry norms!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience, especially if you've worked in driving, security, or customer-facing roles. We want to see how your skills align with our mission to provide professional and ethical services.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate honesty and clarity, so make it easy for us to see why you'd be a great fit for our team!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Agena Group family!
How to prepare for a job interview at Agena Group
✨Know the Company Inside Out
Before your interview, take some time to research Agena Group. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Mobile Car Park Warden, you'll be liaising with the public regularly. Prepare examples of how you've successfully communicated in previous roles, especially in challenging situations. This will demonstrate your ability to handle interactions professionally.
✨Be Ready for Practical Scenarios
Expect questions that assess your problem-solving skills and ability to stay calm under pressure. Think of scenarios where you had to make quick decisions or resolve conflicts, as these experiences are relevant to the role.
✨Highlight Your Flexibility and Driving Experience
Since this job involves driving and covering multiple sites, emphasise your driving experience and willingness to work flexible hours. Mention any previous roles that required similar flexibility, as it aligns with the demands of the position.
