At a Glance
- Tasks: Ensure quality standards and compliance across various teams while driving improvements.
- Company: Join Agena Group, a forward-thinking company focused on quality and customer satisfaction.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement.
- Why this job: Make a real difference by enhancing service quality and ensuring compliance.
- Qualifications: Attention to detail and strong analytical skills are essential.
The predicted salary is between 27000 - 33000 £ per year.
Agena Group is seeking a dedicated Quality & Assurance Executive to help develop and implement QA policies, monitor performance metrics and ensure regulatory compliance across operations. The role supports the team in maintaining consistent quality and driving improvements.
You will conduct QA on work from the Validations, Complaints, Customer Services and Appeals teams, analyse metrics, and collaborate with multiple departments to raise standards and deliver reliable service for customers.
Quality Assurance & Compliance Executive – Hybrid in Lancing employer: Agena Group
Agena Group is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. With a strong focus on employee growth, you will have access to ongoing training and development opportunities, ensuring your career flourishes while making a meaningful impact in the community. Located in the vibrant Southern region, our team enjoys a supportive environment that values performance and client satisfaction, making it a rewarding place to work.
