At a Glance
- Tasks: Patrol car parks, issue notices, and provide excellent customer service.
- Company: Join a forward-thinking company disrupting the parking industry.
- Benefits: Competitive salary, bonuses, discounts, and wellness programmes.
- Why this job: Enjoy driving, working outdoors, and making a difference in your community.
- Qualifications: Must have a valid UK driving licence and own transport.
- Other info: Flexible evening shifts with opportunities for growth and development.
The predicted salary is between 22000 - 30000 £ per year.
The Agena Group was formed in 2019 as a UK based multi-disciplinary company. We specialise in parking and software solutions. Our mission is to disrupt industry norms, to innovate, and to provide professional, ethical, customer-focused services. We invest heavily in our people to provide them with opportunities for growth and development, with dedicated programmes designed to help our employees fulfil their true potential.
The role of a Mobile Car Park Warden requires use of your own transport to cover sites in and around the Croydon and SW London area. You will be driving between the car parks and actively patrolling each site checking each vehicle. Your focus will be delivering front-line service, issuing Parking Charge Notices to vehicles that are not adhering to on-site rules within private land car parks. You will be patrolling up to 20 car park sites in your shift. You could be driving up to 100 miles a day. Experience in a similar role is desirable however not essential as we provide training, guidance and support every step of the way.
If you are good at liaising with the public, have worked to targets, have been doing driving jobs, security or patrol work and can stay calm when needed, then this could be for you. You will be supported by our Team Leaders and Managers. Induction and training are provided, including H&S and conflict resolution training. You will receive a uniform and the equipment required to do your job.
We are looking for someone to work our evening shifts; 4pm - 12am, 5pm - 1am, 6pm - 2am. You will work 40 hours in a 7-day period on a set rota basis. Weekends availability is required as this is a busy time. At times, you may be required to cover our day / afternoon shifts to cover for colleagues.
If you love working outside and excel at communicating with the public, then this active role could be for you. We recruit locally, so can only accept applications from postcodes in the SW, CR, SM, KT, TW areas. Due to the locations of the car parks, you must:
- have your own car
- have a full valid UK driving licence with less than 6 points
- be willing to get business insurance on your policy to use the car for work
- enjoy driving as it will be a big part of your day
- live in a SW, CR, SM, KT, TW postcode area
- be available to work evening shifts
Please note: we are unable to accept applications from under 18's due to Health and Safety requirements for this role.
This role will require daily travel from your home address in a SW, CR, SM, KT, TW area.
The salary is £26,353.60 per annum, based on 40 hours per week. There is also a bonus scheme linked to performance against targets. Mileage is paid at 0.25p per mile.
We are offering a retention bonus of £500 across your first 6 months. (£200 will be paid on completion of month 3, and a further £300 at month 6 on full completion of performance reviews, subject to satisfactory performance in line with the role requirements.)
We know there's more to life than work - that’s why when you join Agena, you’ll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.
- Incremental holiday increases to recognise long service
- 2 volunteering days a year
- Unlock your potential with our training, learning & development, and apprenticeship options throughout your career
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling
- Cycle-to-work scheme
- EV Charging points at office locations
- Regular team/company socials
- Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.
We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management. We are a Mindful Employer and are committed to supporting your mental health at work. The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process.
We welcome all applicants, including those with unspent convictions. If disclosed during recruitment or after a conditional offer, we may conduct a DBS check and, with consent, liaise with a probation officer if relevant. Disclosures are handled sensitively and assessed individually, in line with our policy. A criminal record does not automatically disqualify candidates.
Car Park Warden (Mobile) in Croydon employer: Agena Group
Contact Detail:
Agena Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Park Warden (Mobile) in Croydon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Agena Group. Understand their mission and values, especially their focus on innovation and customer service. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Mobile Car Park Warden, you'll be interacting with the public regularly. Think about scenarios where you might need to explain parking rules or handle conflicts. Practising these conversations can boost your confidence and make you stand out during the interview.
✨Tip Number 3
Show off your driving experience! Since you'll be covering multiple sites, highlight any previous driving jobs or experiences that demonstrate your ability to navigate and manage time effectively. Mentioning your familiarity with the local area can also give you an edge.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Agena Group site. This not only ensures your application is seen by the right people but also shows your enthusiasm for the role. Plus, it’s super easy to do!
We think you need these skills to ace Car Park Warden (Mobile) in Croydon
Some tips for your application 🫡
Show Your Passion for Parking: When writing your application, let us know why you're excited about the role of a Mobile Car Park Warden. Share any experiences that highlight your love for working outdoors and interacting with the public. We want to see your enthusiasm shine through!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience, especially if you've worked in driving, security, or customer service roles. We appreciate candidates who take the time to align their skills with what we're looking for.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications and motivations without having to sift through unnecessary details.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values.
How to prepare for a job interview at Agena Group
✨Know the Company Inside Out
Before your interview, take some time to research Agena Group. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Demonstrate Your Communication Skills
As a Mobile Car Park Warden, you'll be liaising with the public regularly. Prepare examples of how you've successfully communicated in previous roles, especially in challenging situations. This will highlight your ability to stay calm and professional under pressure.
✨Show Your Driving Enthusiasm
Since driving is a big part of this job, express your passion for being on the road. Share any relevant experiences that showcase your driving skills and reliability. Mention your familiarity with the Croydon and SW London areas to demonstrate your local knowledge.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Think about how you would handle various situations, such as dealing with difficult customers or enforcing parking rules. Practising these responses will help you feel more confident and prepared.