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- Tasks: Lead and manage operations across 5 aged care facilities, ensuring high-quality care and compliance.
- Company: Elderly Care is a top provider of aged care services, dedicated to exceptional resident care.
- Benefits: Enjoy a competitive salary, company car, and opportunities for professional development.
- Why this job: Join a compassionate team making a real difference in residents' lives while advancing your career.
- Qualifications: Experience in aged care operations, strong leadership skills, and knowledge of compliance standards required.
- Other info: Flexible travel between locations and a supportive work environment focused on growth.
The predicted salary is between 28800 - 48000 £ per year.
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Elderly Care is a leading provider of aged care services, committed to delivering exceptional care to our residents. We are currently looking for an experiencedOperations Managerto join our team and ensure the efficient operation and performance of our aged care facilities.
This position will lead and manage a total of 5 care homes on the Brisbane north side to Bundaberg. Frequent travel between Ashgrove, Stafford, Sunshine coast, Bundaberg and PT Vernon is essential to optimise the operational excellence. TheOperations manager will be reporting to the COO who isbased at the head office.
As the Operations manager, you will play a key role in driving the performance of our aged care facilities through your leadership of the teams.You will be responsible for ensuring financial and operational targets are met, maintaining compliance with aged care accreditation standards, and leading a team of Facility Managers to deliver high-quality care services. This position requires a strategic leader who can implement best practices, mentor teams, and ensure operational excellence across all facilities.
Key Responsibilities include:
Manage the daily operations of multiple aged care facilities to meet financial and performance KPIs.
Support and mentor Facility Managers in employee management, resource allocation, and operational processes.
Conduct site visits to ensure compliance with policies, procedures, and accreditation standards.
Collaborate with key stakeholders to manage budgets, reduce costs, and maximize operational efficiency.
Drive continuous improvement initiatives and facilitate staff training and development programs.
Address and resolve operational issues, including internal and external complaints.
Qualifications and Skills include:
Strong knowledge of residential aged care regulations and compliance standards.
Proven experience in aged care operations, managing multiple facilities or teams.
Leadership skills with extensive experience in managing employees.
Strong communication and problem-solving abilities.
Ability to manage budgets, analyse financial outcomes, and prepare detailed reports.
Experience with managing rosters and workforce planning.
A results-oriented leader with the ability to inspire and mentor teams.
Strong organisational skills and the ability to prioritise tasks in a fast-paced environment.
Flexibility and adaptability to meet the evolving demands of the aged care sector.
What We Offer:
Competitive salary package.
Company car with fuel for personal and professional use.
Opportunities for professional development and career growth.
A collaborative and supportive work environment.
Apply nowand become part of our compassionate team dedicated to enriching the lives of our residents, please submit your application via SEEK addressed to the Elderly Care COO.
Please note a satisfactory Police Clearance Certificate is required according to the Aged Care Act 1997.
Elderly Care does not consider applications received through, or from, recruiters.
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Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia? How many years\’ experience do you have as an operations manager? How many years of people management experience do you have? Do you have a current Police Check (National Police Certificate) for employment? How many years\’ experience do you have in a training & development role? Do you have customer service experience?
Elderly Care is a resident-centric organisation committed to creating a workplace where every team member feels valued, respected and empowered to make a difference.
We provide an inclusive and fulfilling work environment that recognises and rewards outstanding contributions. We also offer career growth opportunities, including workshops, traineeships, and mentoring programmes.
We also offer opportunities for career advancement and professional growth, practising clinical skills, leadership development and lifelong learning in aged care through various programs.
Elderly Care is a resident-centric organisation committed to creating a workplace where every team member feels valued, respected and empowered to make a difference.
We provide an inclusive and fulfilling work environment that recognises and rewards outstanding contributions. We also offer career growth opportunities, including workshops, traineeships, and mentoring programmes.
We also offer opportunities for career advancement and professional growth, practising clinical skills, leadership development and lifelong learning in aged care through various programs.
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
What can I earn as an Operations Manager
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Operation Manager employer: Aged Care Resumes
Contact Detail:
Aged Care Resumes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operation Manager
✨Tip Number 1
Familiarise yourself with the specific aged care regulations and compliance standards mentioned in the job description. This knowledge will not only help you during interviews but also demonstrate your commitment to the role and the industry.
✨Tip Number 2
Highlight your experience in managing multiple facilities or teams, as this is a key requirement for the Operations Manager position. Be prepared to discuss specific examples of how you've successfully led teams and improved operational efficiency in your previous roles.
✨Tip Number 3
Since the role involves frequent travel between various locations, emphasise your flexibility and adaptability. Share any relevant experiences where you've successfully managed operations across multiple sites, showcasing your organisational skills.
✨Tip Number 4
Prepare to discuss your approach to mentoring and developing staff, as this is crucial for the role. Think of examples where you've implemented training programmes or initiatives that have positively impacted team performance and morale.
We think you need these skills to ace Operation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing multiple facilities and your knowledge of aged care regulations. Use specific examples that demonstrate your leadership skills and operational achievements.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background aligns with their needs, particularly your experience in mentoring teams and driving operational excellence.
Prepare for Application Questions: Anticipate the questions regarding your right to work in Australia, your years of experience as an operations manager, and your customer service experience. Prepare concise and honest answers that reflect your qualifications.
Highlight Continuous Improvement Initiatives: In your application, mention any past initiatives you've led that resulted in improved operational efficiency or staff development. This will showcase your ability to drive continuous improvement, which is crucial for this role.
How to prepare for a job interview at Aged Care Resumes
✨Know Your Regulations
Familiarise yourself with residential aged care regulations and compliance standards. Being able to discuss these confidently will show your understanding of the industry and your readiness for the role.
✨Demonstrate Leadership Experience
Prepare examples of your leadership experience, particularly in managing multiple facilities or teams. Highlight how you've mentored others and driven performance improvements in previous roles.
✨Showcase Problem-Solving Skills
Be ready to discuss specific operational issues you've faced in the past and how you resolved them. This will demonstrate your ability to handle challenges effectively and maintain operational excellence.
✨Discuss Financial Acumen
Since the role involves managing budgets and analysing financial outcomes, be prepared to talk about your experience with financial management. Bring examples of how you've maximised operational efficiency and reduced costs in previous positions.
