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For Companies At a Glance
- Tasks: Assist families in finding aged care options and provide tailored support.
- Company: Leading aged care placement company with a focus on empathy.
- Benefits: Flexible hours, supportive team environment, and the chance to make a real difference.
- Why this job: Help families during challenging times and build meaningful relationships.
- Qualifications: Experience in customer service, strong communication skills, and a caring attitude.
- Other info: Join a dedicated team and grow your career in a rewarding field.
The predicted salary is between 28800 - 43200 £ per year.
A leading aged care placement company in Sefton is seeking Client Services Case Managers to assist families in finding aged care options. This role involves interacting with clients via phone, providing tailored information, and building supportive relationships.
Ideal candidates should have:
- Experience in a customer-facing role
- Strong communication skills
- Empathy
Flexible availability is required, along with a passion for helping families during stressful times. Join a dedicated team and make a difference in people's lives.
Aged Care Client Services Specialist - Empathetic Intake in Southport employer: Aged Care Decisions
Contact Detail:
Aged Care Decisions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aged Care Client Services Specialist - Empathetic Intake in Southport
✨Tip Number 1
Network like a pro! Reach out to your connections in the aged care sector or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice your phone skills! Since this role involves interacting with clients over the phone, get comfortable with having conversations. Role-play with a friend to build your confidence and empathy.
✨Tip Number 3
Show your passion! When you get the chance to interview, share your personal experiences or stories that highlight your commitment to helping families. It’s all about making that emotional connection.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and passion for aged care. Don’t miss out on the chance to join our dedicated team!
We think you need these skills to ace Aged Care Client Services Specialist - Empathetic Intake in Southport
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathetic nature. Share experiences where you've helped others, especially in stressful situations, as this will resonate with us and show you understand the role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Client Services Case Manager role. We love seeing how you connect your background to what we do.
Communicate Clearly: Strong communication is key in this role, so let that shine through in your written application. Use clear, concise language and make sure to proofread for any errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Aged Care Decisions
✨Show Your Empathy
In this role, empathy is key. Be prepared to share examples from your past experiences where you've successfully supported clients or families in stressful situations. This will demonstrate your ability to connect with clients on a personal level.
✨Know the Company
Research the aged care placement company thoroughly. Understand their values, mission, and the services they offer. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Practice Active Listening
During the interview, practice active listening. This means not just hearing the questions but also understanding them fully before responding. It shows that you value communication and are ready to build supportive relationships with clients.
✨Flexibility is Key
Since flexible availability is required, be ready to discuss your schedule openly. Highlight your willingness to adapt to the needs of the role and how you can manage your time effectively to support clients when they need it most.
