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For Companies At a Glance
- Tasks: Help families find aged care options and provide tailored support.
- Company: Leading aged care placement company with a compassionate mission.
- Benefits: Flexible hours, supportive team environment, and the chance to make a real difference.
- Why this job: Join a dedicated team and positively impact people's lives during challenging times.
- Qualifications: Experience in customer service, strong communication skills, and a caring attitude.
- Other info: Opportunity to grow in a meaningful field while helping others.
The predicted salary is between 30000 - 42000 £ per year.
A leading aged care placement company in Sefton is seeking Client Services Case Managers to assist families in finding aged care options. This role involves interacting with clients via phone, providing tailored information, and building supportive relationships.
Ideal candidates should have:
- Experience in a customer-facing role
- Strong communication skills
- Empathy
Flexible availability is required, along with a passion for helping families during stressful times. Join a dedicated team and make a difference in people's lives.
Aged Care Client Services Specialist - Empathetic Intake employer: Aged Care Decisions
Contact Detail:
Aged Care Decisions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aged Care Client Services Specialist - Empathetic Intake
✨Tip Number 1
Network like a pro! Reach out to your connections in the aged care sector or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice your phone skills! Since this role involves interacting with clients over the phone, get comfortable with speaking clearly and empathetically. Role-play with a friend to nail down your approach.
✨Tip Number 3
Show your passion! When you get the chance to interview, share your personal experiences or stories that highlight your empathy and commitment to helping families. It’ll make you stand out!
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and passion for aged care. Don’t miss out on the chance to join our dedicated team!
We think you need these skills to ace Aged Care Client Services Specialist - Empathetic Intake
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathetic nature. We want to see how you connect with clients and understand their needs, especially during stressful times.
Tailor Your Experience: Don’t just list your previous roles; explain how your experience in customer-facing positions has prepared you for this role. We love seeing specific examples that demonstrate your communication skills and ability to build relationships.
Be Flexible: Since flexible availability is key for this position, mention your willingness to adapt your schedule. We appreciate candidates who can meet the varying needs of our clients and their families.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Aged Care Decisions
✨Show Your Empathy
In this role, empathy is key. During the interview, share specific examples of how you've supported clients or families in previous roles. This will demonstrate your ability to connect with people during stressful times.
✨Know the Company
Research the aged care placement company thoroughly. Understand their values, mission, and the services they offer. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Practice Active Listening
During the interview, practice active listening. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to their questions, and don’t hesitate to ask clarifying questions if needed. It shows you care about the conversation.
✨Flexibility is Key
Since flexible availability is required for this role, be prepared to discuss your schedule openly. Highlight your willingness to adapt and how you can manage your time effectively to meet the needs of clients and the team.
