Registered Care Home Manager in Waterbeach

Join to apply for the Registered Care Home Manager role at AgeCare Care Homes. At AgeCare we are committed to providing a safe, secure, happy and comfortable home, promoting a high standard of care and an understanding of individual needs to offer support and choice as required.

Role Responsibilities

• Lead on generating and responding to enquiries for care.
• Carry out comprehensive Pre‑Admission Assessments and promote positive, Person‑Centred Care and Care Plans for all Residents, as well as Risk Assessments.
• Ensure that care is assessed, planned, implemented and evaluated individually for each resident, demonstrating the involvement of the resident and/or their NOK.
• Accountable for housekeeping standards, maintenance and facilities of the home, ensuring the environment adheres to AgeCare standards.
• Ensure that the nutritional and hydration needs of residents are met as part of the care and treatment arrangements in line with the CQC framework.
• Assess risks to the health and safety of residents and implement activities to mitigate such risks, ensuring equipment use is safe and medicine is used effectively and safely in line with the CQC framework.
• Ensure residents are protected from harm and safeguarding procedures are followed.
• Take ownership of complete regulatory and contract compliance within the home, including primary liaison to and mandatory registration with CQC; stay abreast of regulatory requirements to pre‑empt audit risks and mitigate accordingly.
• Ensure that an action plan is developed and used as a live document to capture and track areas identified for improvement.
• Lead and develop staff across all functions (care and non‑care) ensuring all staff are trained to the required standards.
• Implement and manage audits and governance structures.
• Recruit, select and retain staff safely, seeking HR support as needed.
• Handle employee relations issues within the home, including staff communications, managing absence, disciplinaries, grievances and sicknesses, seeking HR support as needed.
• Manage incidents of poor performance promptly and appropriately through the company disciplinary process, seeking HR advice as needed.
• Actively ensure the Home has the highest possible level of occupancy by utilising links with the local community, positively marketing the Home and increasing public awareness of our services.
• Be accountable for the homes income and expenditure within the agreed budget.
• Deliver strong and sustainable revenue and EBITDAR performance by managing occupancy and fee per bed to ensure maximum efficiency.
• Ensure efficient management and control of staff costs, avoiding the use of agency and flexing hours in line with occupancy.
• Build leadership capability within the home and provide better coaching and mentoring opportunities for professional development.

Role Requirements

• A minimum of 3 years experience as a Registered Manager with a Level 5 Management Award or equivalent.
• Proficient computer skills ranging from basic to advanced levels, including expertise in MS Office and various web‑based systems.
• Demonstrable ability to use electronic platforms in a care home setting.
• Strong understanding of CQC legislation and Care Regulations.
• Proven track record of Good CQC reports is desirable.
• Leadership or business qualification is essential.
• Proven management experience at a similar level.
• Strong commercial business awareness of P+L accountability and sales and marketing expertise.
• Established leadership skills to manage large teams.
• Passion for elderly / dementia care, with a hands‑on approach.
• Drivers licence and motor vehicle insurance that covers business use.