Registered Care Home Manager

Position: Registered Manager

At AgeCare we are committed to providing a safe, secure, happy and comfortable home, promoting a high standard of care and an understanding of individual needs to offer support and choice as required.

Role Responsibilities

• Lead on generating and responding to enquiries for care.
• Carry out comprehensive Pre‑Admission Assessments, promoting positive person‑centred care and care plans for all residents, as well as risk assessments.
• Ensure that care is assessed, planned, implemented and evaluated individually for each resident, demonstrating involvement of the resident and/or their next of kin.
• Accountable for the housekeeping standards, maintenance and facilities of the home, ensuring the environment adheres to AgeCare standards.
• Ensure that the nutritional and hydration needs of residents are met in line with the CQC framework.
• Assess risks to health and safety of residents, implementing activities to mitigate such risks and ensuring equipment and medicine are used safely.
• Ensure residents are protected from harm and safeguarding procedures are followed.
• Take ownership of complete regulatory and contract compliance, including liaison with CQC and keeping abreast of regulatory requirements.
• Develop and use a live action plan to capture and track areas identified for improvement.
• Lead and develop staff across all functions, ensuring all staff are trained to required standards.
• Implement and manage audits and governance structures.
• Recruit, select and retain staff, handling employee relations issues, managing absence, disciplinaries, grievances and sicknesses.
• Manage incidents of poor performance promptly and appropriately through the disciplinary process.
• Actively ensure the home has the highest possible occupancy by marketing the home and increasing public awareness.
• Accountable for the home’s income and expenditure within the agreed budget.
• Deliver sustainable revenue and EBITDAR performance by managing occupancy and fee per bed.
• Efficiently manage and control staff costs, avoiding agency use and flexing hours in line with occupancy.
• Build leadership capability within the home, providing coaching and mentoring opportunities for professional development.

Role Requirements

• Minimum 3 years experience as a Registered Manager with a Level 5 Management Award or equivalent.
• Proficient in computer skills ranging from basic to advanced, including MS Office and various web‑based systems.
• Experience using electronic platforms in a care home setting.
• Strong understanding of CQC legislation and Care Regulations.
• Proven track record of good CQC reports (desirable).
• Leadership or business qualification is essential.
• Proven management experience at a similar level.
• Strong commercial business awareness of P+L accountability and sales and marketing expertise.
• Established leadership skills to manage large teams.
• Passion for elderly/dementia care, with a hands‑on approach.
• Driver’s licence and motor vehicle insurance covering business use.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development
• Industries: Individual and Family Services