Senior Desktop Building Surveyor

Join our high‑performing Ageas Claims team as a Senior Desktop Building Surveyor, where you’ll be the in‑house technical expert driving smarter decisions, tighter indemnity control, and exceptional scoping accuracy across our Building Repair Network. This is your chance to shape how we deliver industry‑leading repair outcomes for our customers. In this key role, you’ll lead the Desktop Surveying team, setting the standard for technical excellence and ensuring every scope, variation, and final account is completed with precision. You’ll champion Ageas’ scoping philosophy, strengthen compliance across our contractor network, and play a key role in enhancing the performance and integrity of our Building Repair Network.

Responsibilities

• Build strong, trusting relationships with contractors to promote technical standards and best practice.
• Monitor and manage scope accuracy from in‑house BRN contractors to ensure compliance and performance.
• Act as the technical referral point for buildings pathology and scoping queries, supporting accurate and fair cash settlements.
• Support the BRN Operations Manager in improving scoping quality and cost accuracy across the network.
• Monitor fair value for customers and ensure adherence to regulatory and industry standards.

Skills and Experience

• Strong experience in construction methods, industry standards, and pricing.
• Skilled in assessing damage and determining accurate repair, replacement, or reinstatement solutions.
• Background in insurance, financial services, or construction.
• Solid understanding of insurance principles and financial services regulation.
• Professional qualifications (MCIOB, RICS, CILA, or CII) – or working towards them – are desirable.

Benefits

• Flexible working: Smart Working provides flexibility around location within the UK and flexibility within the working day; all vacancies offer part‑time or job‑share options.
• Minimum 35 days holiday (including bank holidays) with the ability to buy and sell days.
• Health: Dental insurance, health cash plan, health screening, will writing, voluntary critical illness cover, mental health first aiders, well‑being activities, mindfulness sessions.
• Wealth: 50% discount on motor and home insurance, annual bonus schemes, annual salary reviews, competitive pension, employee savings, employee loans.
• Work: Well‑being activities, mindfulness sessions, sports and social club events.
• Family: Maternity and paternity support (16 weeks full pay for maternity, 8 weeks full pay for paternity/non‑pregnant parent); partner life assurance and critical illness cover.
• Technology: Deals on gadgets including wearables, tablets and laptops.
• Transport: Car salary exchange, cycle scheme, vehicle breakdown cover.
• Return to work programme after maternity leave.

Equality, Diversity and Inclusion

We are an inclusive employer and a signatory of the Race at Work Charter, Women in Finance Charter, iCAN, GAIN, and we are a Disability Confident Leader. We provide fair and inclusive recruitment processes and support and adjustments throughout the experience. We guarantee an interview for applicants with a disability who meet the minimum criteria for the role.