At a Glance
- Tasks: Drive contractor performance and deliver exceptional customer outcomes across a network.
- Company: Join Ageas, a forward-thinking company committed to inclusivity and innovation.
- Benefits: Enjoy flexible working, 35+ days holiday, health benefits, and tech perks.
- Other info: Be part of a supportive team with a focus on career growth and well-being.
- Why this job: Make a real impact in the building repair industry while developing your skills.
- Qualifications: Strong knowledge of construction, insurance claims, and excellent communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Target Start Date: ASAP
Contract Type: Permanent, Full Time
Salary Range: Up to £60,000 dependent on experience
Location: Remote, with consistent travel across the North of England and Wales
Closing Date for applications: Tuesday 7th July
Are you a technically strong buildings professional with a passion for driving performance and delivering exceptional customer outcomes? Do you thrive in a role where you can influence, improve, and make a tangible impact across a network of contractors? At Ageas, we’re looking for a Regional Contractor Performance Lead to play a pivotal role in shaping the performance of our in‑house Building Repair Network (BRN). This is an exciting opportunity to combine technical expertise, data‑driven decision making, and stakeholder engagement to ensure our customers receive outstanding repair experiences while maintaining strong control of indemnity spend.
Working within a high‑performing Home Claims team and reporting to the Building Repair Network Operations Manager, you’ll manage contractor performance, carry out audits, support claims teams, and contribute to strategic improvements across our repair network.
Main Responsibilities:
- Manage contractor performance through reviews, data, and clear targets
- Carry out file audits and site inspections to ensure quality and cost control
- Identify risks and report insights to support decision‑making
- Support repair strategy, including large loss and subsidence cases
- Build strong relationships and provide technical support across stakeholders
Skills and experience you need:
- Strong knowledge of construction, property damage, and repair methods
- Good understanding of insurance claims and policy principles
- Clear, confident communicator who avoids technical jargon
- Strong stakeholder management and influencing skills
- Analytical mindset with solid numerical ability
Benefits:
- Flexible working – Smart Working within the UK and flexibility within the working day
- Minimum 35 days holiday (incl. bank holidays), with option to buy and sell days
- Dental insurance, health cash plan, health screening, will writing, voluntary critical illness, mental health first aiders, and well‑being activities
- Pension with annual reviews and competitive contributions
- Employee savings, loan schemes, and partner life assurance
- Tech and vehicle benefits, including deals on gadgets and car salary exchange
Equal Opportunity Employer: We are an inclusive employer. All candidates are encouraged to apply. We are signatories to the Race at Work Charter, Women in Finance Charter, iCAN, and GAIN. As a Disability Confident Leader, we are committed to ensuring our recruitment processes fully inclusive. All recruitment processes are fair and supportive. We have a zero‑tolerance approach toward harassment.
Regional Contractor Performance Lead employer: Ageas
At Ageas, we pride ourselves on being an exceptional employer that values flexibility and employee well-being. With a strong focus on professional growth, our inclusive work culture encourages collaboration and innovation, allowing you to make a meaningful impact in the role of Regional Contractor Performance Lead. Enjoy a competitive salary, generous holiday allowance, and a range of benefits designed to support your health and financial security while working remotely across the North of England and Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Contractor Performance Lead
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Ageas, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Regional Contractor Performance Lead at Ageas.
We think you need these skills to ace Regional Contractor Performance Lead
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Ageas
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
