Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead UX design and shape customer experiences with innovative insights.
- Company: A top insurance provider focused on enhancing customer journeys.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in customer experience and lead impactful design initiatives.
- Qualifications: Senior leadership experience in design and strong data analytics skills.
- Other info: Permanent role with part-time or full-time flexibility available.
The predicted salary is between 60000 - 80000 £ per year.
A leading insurance provider is seeking a Head of CX Insight & Design to shape customer experiences. This role involves leading UX design, championing human-centred design, and driving insight generation through various methodologies.
Ideal candidates will have:
- Senior leadership experience in design and customer experience
- Confidence with data analytics
- The ability to influence stakeholders effectively
This is a permanent position based in the United Kingdom, with options for part-time or full-time work.
CX Insight & Design Lead: User Journeys & Impact in Eastleigh employer: Ageas
Contact Detail:
Ageas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Insight & Design Lead: User Journeys & Impact in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in UX design and customer experience. Make it easy for potential employers to see how you can shape customer journeys and drive impact.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to CX insight and design. Be ready to discuss how you've influenced stakeholders and used data analytics to improve user experiences.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find roles that match your skills and aspirations. Plus, it shows you're serious about joining our team!
We think you need these skills to ace CX Insight & Design Lead: User Journeys & Impact in Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the CX Insight & Design role. Highlight your leadership experience in design and customer experience, and don’t forget to sprinkle in some data analytics prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about shaping customer experiences and how your background makes you the perfect fit for this role. Be genuine and let your personality come through.
Showcase Your Methodologies: We want to see your expertise in action! In your application, mention specific methodologies you've used to drive insight generation and how they’ve impacted user journeys. This will help us understand your approach to human-centred design.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for.
How to prepare for a job interview at Ageas
✨Know Your User Journeys
Before the interview, dive deep into understanding user journeys in the context of customer experience. Be ready to discuss specific methodologies you've used to map these journeys and how they’ve impacted design decisions.
✨Showcase Your Leadership Style
As a Head of CX Insight & Design, your leadership approach is crucial. Prepare examples that highlight your experience in leading teams, influencing stakeholders, and driving change within an organisation. Use the STAR method to structure your responses.
✨Data-Driven Decision Making
Brush up on your data analytics skills! Be prepared to discuss how you’ve used data to inform design choices and improve customer experiences. Bring examples of metrics or KPIs you’ve tracked and how they influenced your strategies.
✨Champion Human-Centred Design
Make sure you can articulate what human-centred design means to you. Share instances where you’ve successfully implemented this approach in your previous roles, and how it led to better outcomes for users and the business.