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- Tasks: Lead relationships and governance for delegated claims authority in pet insurance.
- Company: Join Ageas, a top UK insurer with a focus on care and quality.
- Benefits: Enjoy flexible working, 35+ days holiday, health support, and tech discounts.
- Why this job: Make a real impact in the pet insurance industry while enjoying work-life balance.
- Qualifications: Experience in pet insurance claims and strong regulatory awareness required.
- Other info: Inclusive workplace with excellent career growth and support for all employees.
The predicted salary is between 30000 - 50000 £ per year.
Target Start Date: ASAP
Contract Type: Permanent, Part Time, Full Time, Job Share option available
Salary Range: Up to £50,000, DOE
Location: Any UK Ageas office - hybrid
Closing Date for applications: Friday 2nd January
Ageas is looking for a dynamic individual to take the lead in managing relationships and driving governance of delegated claims authority for our Pet products. You’ll champion strong partnerships, keep a sharp eye on performance, and ensure our TPA delivers services that truly reflect Ageas’ promise of care, quality, and excellence. This role may involve occasional supplier visits, including overnight stays when required.
Main Responsibilities:
- Manage and maintain strong relationships with Third-Party Administrators ensuring compliance with regulations and alignment with Ageas objectives.
- Drive Consumer Duty and Conduct Risk oversight, ensuring customer outcomes meet regulatory expectations.
- Oversee claims performance, cost control, and customer experience.
- Act as a technical expert for Pet claims.
- Engage with veterinary networks and industry bodies to strengthen market presence and influence.
- Collaborate with other Ageas teams to develop capability and mitigate risks.
Skills and Experience Required:
- Pet Insurance claims handling and product knowledge experience essential, ideally with strong veterinary network knowledge.
- Delegated Authority Oversight experience managing outsourced claims arrangements.
- MI & Insight Capability able to interpret claims MI and feed into Pricing, Underwriting, and Partners.
- Regulatory Awareness strong understanding on consumer duty and fair value frameworks.
Benefits:
- Flexible Working - Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments.
- Minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.
- Supporting your Health - Dental Insurance, Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities.
- Supporting your Wealth - 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
- Supporting you at Work - Well-being activities, mindfulness sessions, Sports and Social Club events and more.
- Supporting you and your Family - Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.
- Benefits for Them - Partner Life Assurance and Critical Illness cover.
- Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops.
- Getting around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.
- Supporting you back to work - Return to work programme after maternity leave.
About Ageas:
We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers. As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter, Women in Finance Charter, iCAN, and GAIN. As a Disability Confident Leader, we are committed to ensuring our recruitment processes are fully inclusive.
We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, see Ageas Everyone. We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.
Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements.
Want to be part of a Winning Team? Come and join Ageas. Click on the ‘Apply button’ to be considered.
Claims Pet DA Consultant employer: Ageas
Contact Detail:
Ageas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Pet DA Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the pet insurance and claims industry. Attend relevant events or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Ageas thoroughly—know their values, recent news, and how they operate. Be ready to discuss how your experience aligns with their goals, especially around consumer duty and claims performance.
✨Tip Number 3
Showcase your expertise! Bring examples of your past successes in managing delegated authority and improving claims processes. Use specific metrics to demonstrate your impact—numbers speak volumes!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Ageas team. Don’t miss out on this opportunity!
We think you need these skills to ace Claims Pet DA Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims Pet Products Delegated Authority Consultant role. Highlight your relevant experience in pet insurance claims handling and any connections you have with veterinary networks. We want to see how you fit into our Ageas family!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to manage relationships and drive governance. We love seeing how you’ve made a difference in previous roles.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and make sure your passion for the role shines through. We appreciate straightforward communication, so let’s keep it simple and effective!
Apply Through Our Website: Remember to submit your application through our official website. This ensures your application gets to the right place and helps us keep track of all candidates. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Ageas
✨Know Your Stuff
Make sure you brush up on your pet insurance claims handling and product knowledge. Familiarise yourself with Ageas' objectives and how they align with the role. Being able to discuss specific examples of your experience will show that you're the right fit.
✨Showcase Your Relationship Skills
Since this role involves managing relationships with Third-Party Administrators, be prepared to talk about your experience in building and maintaining strong partnerships. Share examples of how you've successfully navigated challenges in past roles.
✨Understand Regulatory Expectations
Demonstrate your awareness of consumer duty and conduct risk oversight. Be ready to discuss how you've ensured compliance in previous positions and how you would apply that knowledge at Ageas.
✨Engage with the Industry
Highlight any connections you have within veterinary networks or industry bodies. Discuss how these relationships can strengthen Ageas' market presence and influence, showing that you're proactive and well-connected.