At a Glance
- Tasks: Drive contractor performance and enhance customer experiences in a dynamic repair network.
- Company: Join Ageas, a leading UK insurer with a focus on innovation and inclusivity.
- Benefits: Enjoy flexible working, generous holiday, health support, and tech discounts.
- Other info: Remote work options available with opportunities for career growth.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong construction knowledge and excellent communication skills required.
The predicted salary is between 69750 - 85250 £ per year.
Target Start Date: ASAP
Contract Type: Permanent, Full Time
Salary Range: Up to £54,000 dependent on experience
Location: Remote, with regular travel across the North-East of England, Scotland and Northern Ireland
Closing Date for applications: Tuesday 20th October
Are you a technically strong buildings professional with a passion for driving performance and delivering exceptional customer outcomes? Do you thrive in a role where you can influence, improve, and make a tangible impact across a network of contractors? At Ageas, we’re looking for a Regional Contractor Performance Lead to play a pivotal role in shaping the performance of our in-house Building Repair Network (BRN). This is an exciting opportunity to combine technical expertise, data-driven decision making, and stakeholder engagement to ensure our customers receive outstanding repair experiences while maintaining strong control of indemnity spend.
Working within a high-performing Home Claims team and reporting to the Building Repair Network Operations Manager, you’ll manage contractor performance, carry out audits, support claims teams, and contribute to strategic improvements across our repair network.
Main Responsibilities:
- Manage contractor performance through reviews, data, and clear targets
- Carry out file audits and site inspections to ensure quality and cost control
- Identify risks and report insights to support decision-making
- Support repair strategy, including large loss and subsidence cases
- Build strong relationships and provide technical support across stakeholders
Skills and experience you need:
- Strong knowledge of construction, property damage, and repair methods
- Good understanding of insurance claims and policy principles
- Clear, confident communicator who avoids technical jargon
- Strong stakeholder management and influencing skills
- Analytical mindset with solid numerical ability
At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve Top Employer status in the UK. Here are some of the benefits you can enjoy at Ageas:
- Flexible Working: Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.
- Supporting your Health: Dental Insurance, Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Mindfulness.
- Supporting your Wealth: 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
- Supporting you at Work: Well-being activities, mindfulness sessions, Sports and Social Club events and more.
- Supporting you and your Family: Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.
- Benefits for Them: Partner Life Assurance and Critical Illness cover.
- Get some Tech: Deals on various gadgets including Wearables, Tablets and Laptops.
- Getting around: Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.
- Supporting you back to work: Return to work programme after maternity leave.
About Ageas: We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers. As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, member of iCAN and GAIN. As a Disability Confident Leader, we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see Ageas Everyone.
We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism. Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements.
Regional Contractor Performance Lead employer: Ageas UK
At Ageas UK, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our flexible work options empower employees to balance their professional and personal lives while providing ample opportunities for growth and development within the insurance sector. Join us in a dynamic environment where your contributions directly impact our portfolio performance and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Contractor Performance Lead
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Ageas UK, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Regional Contractor Performance Lead at Ageas UK.
We think you need these skills to ace Regional Contractor Performance Lead
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Ageas UK
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
