Operational Resilience & Business Continuity Specialist

We are looking for an experienced Operational Resilience Specialist who is organised and operational minded to support the development, implementation, and continual improvement of resilience and continuity strategies across the organisation, working collaboratively with both IT and Business functions to ensure a comprehensive understanding of operational needs and recovery objectives.

The successful candidate will support the Operational Resilience & Business Continuity Manager in the delivery of Business Continuity Management framework for all Ageas UK locations and administration of business continuity processes and best practices.

• Maintain and update BC/Resilience policies, plans, and documentation
• Ensure recovery objectives and impact tolerances are met.
• Collaborate with IT on continuity testing and disaster recovery planning.
• Support crisis response, recovery site operations, and return-to-normal activities.
• Report on test outcomes and continuity issues.
• Promote Operational Resilience and Business Continuity awareness, training, and communications across Ageas.
• Ensure compliance with Group policy and regulatory requirements.
• Conduct business impact analyses and risk assessments.
• Design and implement effective continuity mechanisms and procedures.
• Oversee the effective execution of Disaster Recovery testing ensuring that the plans support both recovery point and recovery time objectives and that plans are updated in response to issues found during testing.

• Experience of Business Continuity Management, planning and testing within the financial sector is essential.
• Experience of Operational Resilience & Business Continuity aligned to Regulatory guidelines/principles.
• CBCI qualification, or equivalent is desirable.
• A demonstrable understanding of the BCM Lifecycle.
• Experience of Operational Resilience and Business Continuity controls, in particular those relating to business process, governance, risk and education.
• Good communication skills both verbally and in writing with good questioning and listening skills.
• Strong interpersonal skills and ability to talk comfortably and knowledgeably with a wide range of stakeholders, including senior management, business partners, audit functions.
• Experience in dealing with external stakeholders.
• Good decision-making skills, strong team working, collaborative, proactive, planning and organisation skills.

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve Top Employer status in the UK.

• Flexible Working - Smart Working @ Ageas gives employees flexibility around location and, for many of our roles, flexibility within the working day to manage other commitments.
• A minimum of 35 days holiday (including bank holidays) and the option to buy and sell days.
• Health benefits including Dental Insurance, Health Cash Plan, Health Screening, and Well Being Activities.
• Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
• Well-being activities, yoga, mindfulness sessions, Sports and Social Club events.
• Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.
• Partner Life Assurance and Critical Illness cover.
• Deals on various gadgets including Wearables, Tablets and Laptops.
• Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.
• Return to work programme after maternity leave.

As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, member of iCAN and GAIN. As a Disability Confident Leader, we are committed to ensuring our recruitment processes are fully inclusive.

We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.

Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements.