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- Tasks: Lead and manage a dynamic network of building repair contractors for excellent service.
- Company: Join Ageas, a forward-thinking company committed to inclusivity and innovation.
- Benefits: Enjoy flexible working, 35 days holiday, health perks, and tech discounts.
- Why this job: Make a real impact in a role that drives quality and customer satisfaction.
- Qualifications: Experience in operations management and strong leadership skills required.
- Other info: Be part of a supportive team with great career growth opportunities.
The predicted salary is between 41200 - 61800 £ per year.
The Ageas Claims team is seeking an experienced Building Repair Network Operations Manager to manage our growing and dynamic Building Repair Network. The role will be responsible for the operation and well-being of Ageas’ contractor network, ensuring all standards are met in a timely and accurate manner and setting the standard for service, quality and cost accuracy excellence.
Responsibilities:
- Lead national building repair operations to ensure resilience, compliance, and excellent customer outcomes.
- Drive cost control through strong commercial management, supplier oversight, and risk mitigation.
- Build and manage a high-performing national network of repair contractors and fulfilment partners.
- Identify and manage operational, commercial, regulatory, and supply chain risks across BAU and surge activity.
- Monitor industry trends and regulatory changes to keep Ageas’ fulfilment capability competitive and future-ready.
Benefits:
- Flexible working – Smart Working, part-time and job share options, 35 days holiday (incl. bank holidays) with options to buy and sell days.
- Health & wellbeing – Dental insurance, Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, well-being activities.
- Wealth – 50% discount on e-sure and Sheilas’ Wheels motor and home insurance, annual bonus schemes, salary reviews, competitive pension, employee savings, and loans.
- Family support – Maternity/pregnancy leave (16 weeks at full pay), paternity leave (8 weeks at full pay), partner life assurance and critical illness cover.
- Tech – Deals on gadgets including wearable devices, tablets and laptops.
- Transport – Car salary exchange, cycle scheme, vehicle breakdown cover.
Equal Opportunity:
As an inclusive employer, we encourage anyone to apply. Ageas is a signatory of the Race at Work Charter and Women in Finance Charter, a member of iCAN and GAIN. We are a Disability Confident Leader and guarantee an interview for applicants with a disability who meet the minimum criteria for the role. All recruitment processes are fully inclusive, with fair access to support and adjustments throughout.
Building Repair Network Operations Manager employer: Ageas UK
Contact Detail:
Ageas UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Repair Network Operations Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for the team too. Tailor your answers to reflect their values and mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. We can’t stress enough how much this helps in building confidence and refining your responses to those tricky questions.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Building Repair Network Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Building Repair Network Operations Manager role. Highlight relevant experience and skills that match the job description, especially in managing contractor networks and ensuring compliance.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've led operations or managed teams in the past, and don’t forget to express your enthusiasm for joining Ageas!
Showcase Your Achievements: Quantify your achievements where possible! Whether it’s cost savings, improved service quality, or successful project completions, we love to see numbers that demonstrate your impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to keep track of all applicants efficiently.
How to prepare for a job interview at Ageas UK
✨Know Your Stuff
Make sure you understand the ins and outs of building repair operations. Brush up on industry trends, compliance standards, and the specific challenges faced by contractor networks. This will show that you're not just interested in the role but are genuinely knowledgeable about it.
✨Showcase Your Leadership Skills
As a Building Repair Network Operations Manager, you'll need to lead teams effectively. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight how you drove results and maintained high standards in service and quality.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing risks or ensuring compliance. Think through potential scenarios beforehand and prepare structured responses that demonstrate your problem-solving skills and strategic thinking.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's future plans for the building repair network or how they measure success in this role. This shows your interest and helps you gauge if the company is the right fit for you.