At a Glance
- Tasks: Lead relationships and governance for delegated claims authority in pet insurance.
- Company: Join Ageas, a top employer in the UK with a focus on care and quality.
- Benefits: Enjoy flexible working, 35+ days holiday, health support, and tech discounts.
- Other info: Flexible hours and part-time options available to fit your lifestyle.
- Why this job: Make a real impact in pet insurance while enjoying a dynamic work environment.
- Qualifications: Experience in pet insurance claims and strong regulatory awareness required.
The predicted salary is between 30000 - 50000 £ per year.
Ageas is looking for a dynamic individual to take the lead in managing relationships and driving governance of delegated claims authority for our Pet products. You’ll champion strong partnerships, keep a sharp eye on performance, and ensure our TPA delivers services that truly reflect Ageas’ promise of care, quality, and excellence. This role may involve occasional supplier visits, including overnight stays when required.
Main Responsibilities:
- Manage and maintain strong relationships with Third-Party Administrators ensuring compliance with regulations and alignment with Ageas objectives.
- Drive Consumer Duty and Conduct Risk oversight, ensuring customer outcomes meet regulatory expectations.
- Oversee claims performance, cost control, and customer experience.
- Act as a technical expert for Pet claims, including acting as a referral point for complex claims escalations, and embedding improvements to processes, controls, best practices and customer journeys.
- Engage with veterinary networks and industry bodies to strengthen market presence and influence.
- Collaborate with other Ageas teams to develop capability and mitigate risks.
Skills and Experience Required:
- Pet Insurance claims handling and product knowledge experience essential, ideally with strong veterinary network knowledge.
- Delegated Authority Oversight experience managing outsourced claims arrangements.
- MI & Insight Capability able to interpret claims MI and feed into Pricing, Underwriting, and Partners.
- Regulatory Awareness strong understanding on consumer duty and fair value frameworks.
At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve Top Employer status in the UK. Here are some of the benefits you can enjoy at Ageas:
- Flexible Working: Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time / job-shares.
- Supporting your Health: Dental Insurance, Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Mindfulness.
- Supporting your Wealth: 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
- Supporting you at Work: Well-being activities, mindfulness sessions, Sports and Social Club events and more.
- Supporting you and your Family: Maternity / pregnant parent / primary adopter entitlement of 16 weeks at full pay and paternity / non-pregnant parent / co-adopter at 8 weeks’ full pay.
- Benefits for Them: Partner Life Assurance and Critical Illness cover.
- Get some Tech: Deals on various gadgets including Wearables, Tablets and Laptops.
- Getting around: Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.
- Supporting you back to work: Return to work programme after maternity leave.
Claims Pet DA Consultant in Bournemouth employer: Ageas UK
Ageas is an exceptional employer that prioritises employee well-being and work-life balance, offering flexible working arrangements and a minimum of 35 days holiday. With a strong commitment to professional development and a supportive culture, employees can thrive in their roles while enjoying comprehensive health and wealth benefits. The hybrid work model allows for a dynamic work environment, making Ageas a fantastic choice for those seeking meaningful and rewarding employment in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Pet DA Consultant in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the pet insurance and veterinary sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of delegated authority and consumer duty regulations. We want to show that you’re not just a candidate, but a potential expert who can drive governance and performance in claims management.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Ageas and being part of our dynamic team.
We think you need these skills to ace Claims Pet DA Consultant in Bournemouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Pet Products Delegated Authority Consultant role. Highlight your experience in pet insurance claims handling and any relevant regulatory knowledge. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience with Third-Party Administrators and consumer duty oversight.
Showcase Your Technical Expertise:In your application, be sure to showcase your technical expertise in pet claims. We’re looking for someone who can act as a referral point for complex claims escalations, so share any relevant examples that demonstrate your capabilities.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates.
How to prepare for a job interview at Ageas UK
✨Know Your Stuff
Make sure you brush up on your pet insurance claims handling and product knowledge. Familiarise yourself with Ageas' values and how they align with the role. Being able to discuss specific examples of your experience with delegated authority oversight will show that you're the right fit.
✨Showcase Your Relationship Skills
This role is all about managing relationships, so be prepared to talk about your experience in building strong partnerships. Think of examples where you've successfully collaborated with third-party administrators or veterinary networks, and how you ensured compliance and alignment with objectives.
✨Demonstrate Your Analytical Skills
You’ll need to interpret claims MI and feed insights into pricing and underwriting. Be ready to discuss how you've used data in past roles to drive performance improvements or customer outcomes. Highlight any specific tools or methodologies you’ve used to analyse claims data.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially around complex claims escalations. Prepare some scenarios from your past experiences where you had to think on your feet and implement process improvements. This will showcase your technical expertise and ability to enhance customer journeys.
