AI Engineer

Step into a role where your work shapes the future of insurance. At Ageas/esure, we’re building on an exciting foundation of 20 live AI use cases already empowering over 900 frontline colleagues — and we’re just getting started! As an AI Engineer, you’ll join a rapidly expanding function with huge opportunities to innovate, scale, and influence how our business delivers smarter, faster, more human‑centred customer experiences. If you’re driven by growth, curiosity, and real-world impact, this is your chance to make your mark.

Responsibilities

• Partner with stakeholders to understand processes and data, identifying high‑value GenAI use cases.
• Work within the Data Science & AI team to deploy scalable, cutting‑edge AI solutions across the business.
• Collaborate in a cross‑functional squad (DevOps, data engineers, developers, testers, Infosec) to productionise AI services in AWS.
• Enhance and innovate esure’s tech stack, including MLOps, CI/CD pipelines, UI, and our AI Python library.
• Assess third‑party GenAI and LLM technologies to determine feasibility and cost–benefit.

Skills and experience

• Proven experience applying, researching and developing NLP models, including prompt engineering and fine‑tuning LLMs in a commercial setting.
• Skilled at working with non‑technical stakeholders to scope, design and deliver effective ML solutions.
• Proficient with the Python data science stack (pandas, scikit‑learn, Jupyter, etc.) and version control tools like Git.
• Exposure to LLMOps, model monitoring, CI/CD and related technologies (Docker, MLflow, Kubernetes, FastAPI, etc.).
• Knowledge and working experience of AGILE methodologies.

Benefits

• Flexible Working - Smart Working at Ageas provides flexibility around location (within the UK) and, for many roles, flexibility within the working day to manage other commitments.
• Minimum 35 days holiday (inc. bank holidays) with buy/sell options.
• Health - Dental Insurance, Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities.
• Wealth - 50% off esure and Sheila’s Wheels motor and home insurance, Annual Bonus Schemes, Salary Reviews, Pension, Employee Savings, Loans.
• Work Perks - Well-being activities, mindfulness sessions, Sports and Social Club events, and more.
• Family - Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.
• Other - Partner Life Assurance and Critical Illness cover, tech deals, car salary exchange, cycle scheme, vehicle breakdown cover, return to work programme after maternity leave.

About Ageas - We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work, serving over four million customers. We encourage anyone to apply and are signatories of the Race at Work Charter and Women in Finance Charter, member of iCAN and GAIN. As a Disability Confident Leader, we ensure inclusive recruitment with fair access to support and adjustments throughout the process. We guarantee an interview for applicants with a disability who meet the minimum criteria.

We have a zero-tolerance approach towards any form of harassment during the recruitment process. Most roles allow a proportion of time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements.

Important Notice – Recruitment Scam Alert: We are aware of fraudulent activity whereby individuals are contacted with fake job offers claiming to be from Ageas, often for remote roles. These scams may include offers of high hourly pay and requests for upfront payments. Please be aware that Ageas will never ask for money at any stage of the recruitment process. Ageas will always ask you to apply via our company websites and all legitimate opportunities are listed on our official careers pages. If you are unsure about a job offer, contact recruitment@ageas.co.uk with the subject FRAUD.