At a Glance
- Tasks: Lead and enhance our volunteering programme, making it inclusive and impactful.
- Company: Join Age UK East London, a community-focused organisation dedicated to making a difference.
- Benefits: Gain valuable experience, training, and support while making a real impact in the community.
- Other info: Opportunity for personal growth and leadership development in a supportive environment.
- Why this job: Shape the future of volunteering and empower diverse communities to participate.
- Qualifications: Passion for volunteering and experience in managing or supporting volunteers.
The predicted salary is between 30000 - 40000 £ per year.
To improve and strengthen the organisation's volunteering programme by putting clear policies, systems and processes in place, so managers can confidently recruit, welcome, support and keep volunteers in their own teams. To develop our volunteering offer by strengthening volunteer recruitment, support and retention, while increasing the diversity of our volunteer pool and removing barriers to participation for underrepresented communities. This includes supporting managers to create meaningful, accessible opportunities that reflect the communities we serve. To ensure volunteers are effectively integrated across organisational services, providing valuable support to staff teams and enhancing service delivery. The postholder will promote a positive culture of volunteering, ensuring volunteers feel valued, included and well supported. There will be a lot of opportunity to make your mark, deliver change and support a very willing and enthusiastic team to develop together. We'll expect a great deal of you but in return you'll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
Key Tasks
- Lead the ongoing development of the organisation's volunteering programme, ensuring it is effective, inclusive, well-managed and aligned to organisational priorities.
- Develop, review, and implement volunteering policies, procedures, guidance and quality standards to ensure a consistent approach across all services.
- Promote a positive culture of volunteering across the organisation, ensuring volunteers are valued and their contribution is recognised.
- Provide training, coaching, guidance and practical tools for staff who manage volunteers, building confidence and capability across teams.
- Oversee organisation-wide volunteer recruitment systems and campaigns, ensuring accessible, inclusive and efficient recruitment pathways.
- Lead volunteer engagement, recognition and feedback activity to improve satisfaction e.g. Volunteer Survey and Volunteer Awards.
- Develop initiatives to widen participation and increase volunteer diversity, particularly among older people and those from the global majority.
- Ensure volunteering activity meets safeguarding, GDPR, health and safety, DBS and other relevant legal and regulatory requirements.
- Maintain accurate volunteer records, systems and reporting processes, to produce regular reports on volunteer recruitment, diversity, engagement, retention and impact, using data to drive improvements.
- Lead the renewal and maintenance of the Investing in Volunteers accreditation or equivalent quality standards.
- Directly manage the befriending volunteering service, ensuring safe, effective and high-quality delivery.
- Provide direct support in complex volunteer matters, escalations or organisational issues where required.
- Work with colleagues to develop corporate volunteering and external partnership opportunities.
General
To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London. To carry out the duties of the post in accordance with Age UK's East London's policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Other
To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKEL. To carry out the duties of the post in accordance with AUKEL's policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding. Participate in learning and development opportunities and take responsibility for identifying your own learning needs.
Functional links
The role reports to the Head of People. A close working relationship with Heads of Service and Director of Services is required.
Volunteering Manager employer: Age Uk
At Age UK East London, we pride ourselves on being an exceptional employer that values the contributions of our volunteers and staff alike. Our supportive work culture fosters personal and professional growth, offering numerous opportunities for development while championing inclusivity and diversity within our volunteering programme. Located in a vibrant community, you will have the chance to make a meaningful impact, all while being part of a dedicated team that is committed to enhancing the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteering Manager
✨Tip Number 1
Network like a pro! Reach out to people in the volunteering sector, attend events, and connect with potential employers on LinkedIn. The more people you know, the better your chances of landing that Volunteering Manager role.
✨Tip Number 2
Show off your passion for volunteering! When you get the chance to chat with hiring managers, share your experiences and ideas on how to improve volunteer programmes. This will demonstrate your commitment and creativity.
✨Tip Number 3
Prepare for interviews by researching the organisation's current volunteering initiatives. Bring fresh ideas to the table on how to enhance their programme and make it more inclusive. This shows you're proactive and ready to make an impact!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in our mission. Plus, it gives you a chance to showcase your understanding of our values and how you can contribute to our volunteering efforts.
We think you need these skills to ace Volunteering Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that align with the Volunteering Manager role. Highlight how your background can help us improve our volunteering programme and support our diverse community.
Show Your Passion for Volunteering:Let your enthusiasm for volunteering shine through in your application. Share any personal experiences or insights that demonstrate your commitment to creating meaningful opportunities for volunteers and enhancing their experience.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the key tasks outlined in the job description. We appreciate clarity and directness!
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures it gets to the right people quickly and helps us keep track of all applications efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Age Uk
✨Know the Volunteering Landscape
Familiarise yourself with current trends in volunteering, especially around inclusivity and diversity. Understand how the organisation's volunteering programme aligns with these trends, and be ready to discuss how you can contribute to enhancing it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to support and develop others, as this role requires building confidence and capability among staff who manage volunteers.
✨Be Ready to Discuss Policies and Procedures
Brush up on relevant policies related to volunteering, such as safeguarding and GDPR. Be prepared to talk about how you would implement and review these policies to ensure a consistent approach across services.
✨Demonstrate Your Commitment to Diversity
Think about initiatives you've been involved in that aimed to increase participation from underrepresented communities. Be ready to share your ideas on how to widen volunteer diversity, particularly among older people and those from the global majority.