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- Tasks: Help run our charity shop, engage with customers, and support fundraising efforts.
- Company: Join Age UK, the leading charity supporting older people in the UK.
- Benefits: Flexible shifts, casual dress, employee discounts, and valuable experience.
- Why this job: Make a real difference in your community while gaining new skills and meeting new people.
- Qualifications: No experience needed; just bring your enthusiasm and team spirit!
- Other info: Receive training and ongoing support to help you thrive in your role.
The predicted salary is between 500 - 1500 £ per month.
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations.
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you. Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you.
What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UK's policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
To find out more please contact:
Job Type: Volunteer
Benefits: Casual dress, Employee discount
Work Location: In person
Volunteer Shop Assistant employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Shop Assistant
✨Tip Number 1
Get to know Age UK and its mission! Understanding what the charity stands for will help you connect with the team and show your genuine interest during conversations. Plus, it’ll give you some great talking points when you meet them.
✨Tip Number 2
Be proactive in reaching out! Don’t just wait for opportunities to come to you. Visit the shop, chat with current volunteers, and express your enthusiasm about helping out. It shows initiative and can make a lasting impression.
✨Tip Number 3
Show off your people skills! As a Volunteer Shop Assistant, engaging with customers is key. Practice your friendly banter and be ready to share why you want to volunteer. A warm smile goes a long way!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of the right people. Plus, you’ll find all the info you need about the role and how you can contribute to making a difference.
We think you need these skills to ace Volunteer Shop Assistant
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your interests and what motivates you to volunteer with us.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant skills or experiences you have. Even if you don’t have retail experience, think about how your past roles or hobbies could relate to being a Volunteer Shop Assistant.
Show Your Passion: Let us know why you’re interested in volunteering with Age UK. Whether it’s your desire to support older people or your love for community work, sharing your passion can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Age Uk
✨Know the Charity Inside Out
Before your interview, take some time to research Age UK. Understand their mission, values, and the services they provide. This will not only show your genuine interest but also help you connect your skills and experiences to their goals.
✨Show Your Team Spirit
As a Volunteer Shop Assistant, being a team player is crucial. Think of examples from your past where you've worked well in a team or helped others. Be ready to share these stories during your interview to demonstrate your collaborative spirit.
✨Be Open to Learning
Age UK values volunteers who are eager to learn. Highlight your willingness to pick up new skills and adapt to different tasks. You might not have retail experience, but showing enthusiasm for training and development can set you apart.
✨Engage with Customer Service Scenarios
Since you'll be interacting with customers, prepare for questions about customer service. Think about how you would handle various situations, like dealing with a difficult customer or promoting gift aid. This will showcase your readiness for the role.