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- Tasks: Lead a passionate team in managing a charity shop and maximise sales.
- Company: Join Age UK, a charity dedicated to supporting older people across the UK.
- Benefits: Enjoy competitive salary, 25 days leave, wellbeing days, and excellent pension scheme.
- Other info: Dynamic work environment with opportunities for personal growth and community impact.
- Why this job: Make a real difference while gaining valuable retail management experience.
- Qualifications: Experience in retail management and strong leadership skills required.
The predicted salary is between 25000 - 30000 £ per year.
Age UK has an exciting opportunity to join their fantastic team in Alresford! We are recruiting for a Shop Manager to manage the day to day running of our shop located in the picturesque town of Alresford in the Winchester area. As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs). Please note this opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis. To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg’s
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary
- 25 days annual leave (pro rata for our part‑time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days – 2 paid days per year (pro rata for our part‑time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech – apply to buy any Home & Tech items from Currys & IKEA, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card scheme
- You Did It Awards – recognition awards from £100‑250
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Store Manager - Winchester area employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Winchester area
✨Tip Number 1
Get to know the company! Research Age UK and their mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their cause.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you’ve successfully managed a team or improved sales. We want to hear how you can bring that experience to the Shop Manager role.
✨Tip Number 3
Be ready to discuss your adaptability. The retail world is always changing, so share how you’ve navigated challenges in the past. Show us you can motivate your team through any situation!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, early applications are encouraged, so don’t wait around – get your CV in and let’s make it happen!
We think you need these skills to ace Store Manager - Winchester area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your managerial experience and any retail achievements to show us you're the right fit for the Shop Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about working with Age UK. Share specific examples of how you've led teams or improved sales in previous roles, so we can see your potential impact on our shop.
Follow the Application Guidelines: Remember to submit your CV in Word format and anonymise it by removing personal details. This helps us ensure a fair recruitment process, so don’t skip this step!
Apply Early!: We’re reviewing applications as they come in, so don’t wait until the deadline! Get your application in early to increase your chances of landing an interview with us.
How to prepare for a job interview at Age Uk
✨Know Your Stuff
Before the interview, make sure you understand Age UK's mission and values. Familiarise yourself with their work in supporting older people across the UK. This will help you demonstrate your passion for retail within a charity context and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team of staff and volunteers. Prepare examples from your past experience where you've successfully managed a team, motivated others, or handled conflicts. Be ready to discuss how you can apply these skills to maximise store sales and create a positive shop experience.
✨Demonstrate Your Customer Focus
Age UK values excellent customer service. Think of specific instances where you've gone above and beyond for customers or donors. Highlight your ability to communicate with a diverse customer base and how you can ensure everyone has a great experience in the shop.
✨Be Ready for Practical Questions
Since the role involves handling stock, be prepared for questions about your physical capabilities and how you manage time under conflicting priorities. You might be asked how you'd handle a busy day in the shop, so think through scenarios where you’ve successfully juggled multiple tasks.