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- Tasks: Lead a passionate team to manage store operations and deliver excellent customer service.
- Company: Join Age UK, a charity dedicated to supporting older people across the UK.
- Benefits: Enjoy competitive salary, 25 days leave, wellbeing days, and great pension scheme.
- Other info: This is a six-month fixed-term contract with flexible working hours.
- Why this job: Make a real difference while developing your retail management skills in a supportive environment.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Blackheath (West Midlands) team. Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
PLEASE NOTE THIS IS A SIX MONTH FIXED TERM CONTRACT
This opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis. To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Equal opportunities & Disability Confident Scheme: Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments: Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Store Manager employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company! Research Age UK and their mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about supporting older people.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you’ve motivated a team or handled a tough situation. We want to hear how you can bring that experience to the Store Manager role.
✨Tip Number 3
Be ready to discuss your retail achievements! Whether it’s boosting sales or improving customer service, have those numbers handy. It shows you’re results-driven and ready to make an impact.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics or how they measure success in the store. It’s a great way to demonstrate your enthusiasm for the role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience and managerial skills. We want to see how you've maximised sales and led teams in the past, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for retail and how you can contribute to Age UK’s mission. Let us know why you’re the perfect fit for the Store Manager role.
Follow the Application Guidelines: Remember to submit your CV in Word format and anonymise it by removing personal details. This helps us keep the process fair and inclusive, so make sure you follow these steps!
Apply Early!: We’re reviewing applications as they come in, so don’t wait until the last minute. Get your application in early through our website to increase your chances of landing an interview!
How to prepare for a job interview at Age Uk
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially around performance-driven environments. Be ready to discuss how you've maximised sales and profits in previous roles, as this will show your understanding of the key responsibilities of a Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've effectively led and developed a team in the past. Think about specific situations where you motivated staff or handled conflicts, as Age UK is looking for someone who can inspire their team and create a positive work environment.
✨Demonstrate Your Customer Focus
Age UK values excellent customer service, so be ready to share stories that highlight your ability to connect with customers and meet their needs. Discuss how you've built relationships with diverse customer bases and how you ensure a great shopping experience.
✨Be Ready for Practical Questions
Since the role involves handling stock, prepare to discuss your physical capabilities and any relevant experience. You might be asked how you would manage stock levels or deal with deliveries, so think through these scenarios beforehand.