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- Tasks: Lead our Stowmarket store, driving sales and ensuring top-notch customer service.
- Company: Join Age UK, a charity dedicated to supporting older people across the UK.
- Benefits: Enjoy 25 days holiday, a generous pension, and exclusive discounts.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Retail experience and strong managerial skills are essential; must be over 18.
- Other info: Early applications are encouraged; we value diversity and welcome all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Age UK has an exciting opportunity to join their fantastic team in Combs Ford!
We are recruiting for a Shop Manager to manage the day-to-day running of our Combs Ford store (IP14, Stowmarket).
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
You will utilize your previous experience and excellent managerial skills to help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kg).
Please note this opportunity will require the successful candidate to work 37.5 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.
Annual Salary Banding: £26,110.50 – £32,487 per annum
Requirements
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
Benefits
- Competitive salary, 25 days annual leave (pro rata for part‑time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days – 2 paid days per year (pro rata for part‑time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and Employee Assistance Programme (EAP)
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech – apply to buy any Home & Tech items from Currys & IKEA, up to £1,000, and spread the cost over 12 months, interest free
- Blue Light Card scheme
- You Did It Awards – recognition awards from £100‑250
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case‑by‑case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need‑to‑know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
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Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Age UK's mission and values. Understanding their commitment to supporting older people will help you convey your passion for the role during the interview.
✨Tip Number 2
Prepare examples from your previous retail management experience that demonstrate your ability to lead a team effectively. Highlight instances where you've motivated staff or improved sales performance.
✨Tip Number 3
Showcase your adaptability by discussing how you've successfully managed change in a retail environment. This will resonate well, as the role requires an open approach to change.
✨Tip Number 4
Research common challenges faced by charity shops and think about how you would address them. This will demonstrate your proactive mindset and readiness to tackle the unique aspects of this role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience and managerial skills. Focus on achievements that demonstrate your ability to drive sales and manage a team effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for retail and your motivation to support Age UK. Remember to remove any personal information as requested, such as your name and address.
Highlight Relevant Experience: In your application, emphasise your experience in a performance-driven retail environment and your ability to lead and develop a team. Use specific examples to illustrate your skills.
Showcase Your Adaptability: Demonstrate your ability to manage time under conflicting priorities and your open approach to change. This is crucial for the Store Manager role, so provide examples of how you've successfully navigated challenges in the past.
How to prepare for a job interview at Age Uk
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience during the interview. Discuss specific examples of how you've maximised sales and provided excellent customer service in past roles, as this will demonstrate your capability to manage the store effectively.
✨Demonstrate Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to share your experiences in managing people, including how you've motivated and developed your team in the past. This will show that you have the necessary skills to lead the staff and volunteers at Age UK.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle conflicting priorities and motivate others. Think of examples where you've successfully delegated tasks or coached team members through challenges, as these will illustrate your problem-solving abilities.
✨Express Your Passion for the Cause
Age UK is a charity focused on supporting older people. Convey your passion for retail and how it aligns with their mission. Sharing why you want to work for a charity can set you apart from other candidates and show your commitment to their values.