At a Glance
- Tasks: Lead a passionate team to manage daily store operations and enhance customer experiences.
- Company: Join Age UK, a charity dedicated to supporting older people across the UK.
- Benefits: Enjoy competitive pay, 25 days annual leave, wellbeing days, and excellent pension schemes.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for helping others.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Age UK has an exciting opportunity to join their fantastic team in Acomb! We are recruiting for a Shop Manager to manage the day to day running of our Acomb store. As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience. This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs). To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
Qualifications- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- You Did It Awards - recognition awards from £100-250.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Store Manager employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company! Research Age UK and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission to support older people across the UK.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you’ve successfully managed a team or improved sales. We want to hear how you’ve motivated others and tackled challenges head-on.
✨Tip Number 3
Be ready to discuss your adaptability. The retail world can be unpredictable, so share how you’ve handled change in the past. Show us you can keep calm and lead your team through any storm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, early applications are encouraged, so don’t wait around – get your CV in and let’s make this happen!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail and managing teams. We want to see how your skills align with the Shop Manager role, so don’t be shy about showcasing your achievements!
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you’re passionate about working with us at Age UK and how you can contribute to our mission of supporting older people across the UK.
Keep It Simple: Remember to submit your CV in Word format and remove any personal info before uploading. We want to ensure a fair recruitment process, so keeping things straightforward helps us out!
Apply Early!: Don’t wait until the last minute to apply! We review applications as they come in, so getting your application in early increases your chances of landing an interview with us.
How to prepare for a job interview at Age Uk
✨Know Your Store Inside Out
Before the interview, make sure you research Age UK and their Acomb store. Understand their mission, values, and the specific services they provide. This will help you demonstrate your passion for retail and how you can contribute to their goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate, delegate, and develop staff. Be ready to discuss how you handle conflicts and support team members through change.
✨Demonstrate Customer-Centric Thinking
Age UK values excellent customer experiences. Think of specific instances where you've gone above and beyond for customers or donors. Highlight your understanding of a diverse customer base and how you can ensure everyone feels valued in the store.
✨Prepare for Practical Questions
Expect questions about managing stock and handling physical tasks, like lifting bags up to 10kg. Be honest about your capabilities and share any relevant experience. Showing that you're prepared for the physical demands of the role will reflect positively on your application.