Store Manager

Store Manager

Haywards Heath Full-Time 24000 - 36000 £ / year (est.) No home office possible
Go Premium
A

At a Glance

  • Tasks: Lead a vibrant team, manage daily shop operations, and enhance customer experiences.
  • Company: Join Age UK, a charity dedicated to supporting older people across the UK.
  • Benefits: Enjoy 25 days holiday, generous pension contributions, and exclusive discounts.
  • Why this job: Make a real impact while developing your leadership skills in a supportive environment.
  • Qualifications: Experience in retail management and a passion for helping others is essential.
  • Other info: Applications from diverse backgrounds are encouraged; early applications are advised.

The predicted salary is between 24000 - 36000 £ per year.

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Haywards Heath team.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store – maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager , you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

  • Experience in a performance driven retail/customer centric environment
  • Experience of managing people
  • Ability to lift and carry bags of stock up to 10kg’s
  • Ability to build, retain and develop a team
  • Strong drive to achieve results through others
  • Ability to delegate, coach and listen
  • Ability to manage time under conflicting priorities
  • Ability to motivate self and others
  • An open and adaptable approach to change and be able to support others through it
  • Experience of communicating with a diverse workforce and customer base
  • Ability to establish and maintain successful retail processes and merchandising
  • IT literacy and numeracy skills
  • What we offer in return:

  • Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
  • Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
  • Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
  • Car Benefit scheme, Cycle to Work scheme
  • Home & Tech – apply to buy any Home & Tech items from \’Currys\’ & \’IKEA\’, up to £1000, and spread the cost over 12 months, interest free.
  • Blue Light Card scheme
  • You Did It Awards – recognition awards from £100-250.
  • Additional Information

    To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

    Supporting statements and anonymisation

    Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

    Equal opportunities & Disability Confident Scheme

    Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

    Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

    Reasonable adjustments

    Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

    Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

    Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

    Store Manager employer: Age Uk

    Age UK is an exceptional employer, offering a supportive and inclusive work environment in Haywards Heath where you can make a meaningful impact on the lives of older people across the UK. With a generous benefits package including 25 days holiday, a strong pension contribution, and opportunities for personal development, you'll thrive in a culture that values teamwork and community engagement. Join us to lead a dedicated team while enjoying great discounts and rewards, all while contributing to a vital cause.
    A

    Contact Detail:

    Age Uk Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Store Manager

    ✨Tip Number 1

    Familiarise yourself with Age UK's mission and values. Understanding their commitment to supporting older people will help you align your passion for retail with their charitable goals, making you a more compelling candidate.

    ✨Tip Number 2

    Highlight your leadership experience in previous roles. Be ready to discuss specific examples of how you've successfully managed teams, motivated staff, and improved store performance, as these are key aspects of the Store Manager role.

    ✨Tip Number 3

    Prepare to demonstrate your ability to handle stock and manage store operations efficiently. Think of instances where you've successfully dealt with inventory challenges or improved merchandising processes, as this will show your practical skills.

    ✨Tip Number 4

    Be ready to discuss your approach to customer service. Since the role focuses on providing an excellent shop experience, share examples of how you've gone above and beyond to meet customer needs and foster a welcoming environment.

    We think you need these skills to ace Store Manager

    Leadership Skills
    Team Management
    Customer Service Excellence
    Sales and Profit Maximisation
    Training and Development
    Time Management
    Delegation Skills
    Coaching and Mentoring
    Adaptability to Change
    Effective Communication
    Retail Process Management
    Merchandising Skills
    IT Literacy
    Numeracy Skills
    Motivational Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your experience in retail and management. Focus on specific achievements that demonstrate your ability to lead a team, drive sales, and provide excellent customer service.

    Craft a Strong Supporting Statement: In your supporting statement, clearly articulate why you are passionate about working for Age UK. Mention your understanding of the charity's mission and how your skills align with their goals.

    Highlight Relevant Experience: Emphasise your previous experience in a performance-driven retail environment. Include examples of how you've successfully managed teams, motivated staff, and achieved results under pressure.

    Follow Application Guidelines: Ensure you submit your application as a Word document without personal information. This is crucial for the anonymisation process. Double-check that your CV and supporting statement are formatted correctly before uploading.

    How to prepare for a job interview at Age Uk

    ✨Show Your Leadership Skills

    As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Be prepared to share specific examples of how you've successfully managed people in the past, highlighting your coaching and delegation skills.

    ✨Understand the Charity's Mission

    Familiarise yourself with Age UK's mission and the services they provide. Showing genuine passion for their cause during the interview will set you apart and demonstrate that you're not just looking for any retail job, but one that makes a difference.

    ✨Prepare for Scenario Questions

    Expect questions that assess your problem-solving abilities and how you handle conflicting priorities. Think of scenarios from your previous experience where you had to motivate your team or manage time effectively under pressure.

    ✨Highlight Your IT Literacy

    Since the role requires IT literacy, be ready to discuss your experience with retail management systems or any relevant software. Mentioning specific tools you've used can show that you're well-equipped for the technical aspects of the job.

    Store Manager
    Age Uk
    Location: Haywards Heath
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    A
    • Store Manager

      Haywards Heath
      Full-Time
      24000 - 36000 £ / year (est.)
    • A

      Age Uk

      1000+
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >