At a Glance
- Tasks: Lead a vibrant team to deliver an amazing shopping experience and support a great cause.
- Company: Join Age UK, a charity dedicated to helping older people in need.
- Benefits: Enjoy competitive pay, 25 days leave, wellbeing days, and a fantastic pension scheme.
- Other info: Flexible hours with opportunities for career growth and recognition awards.
- Why this job: Make a real difference while gaining valuable retail experience in a supportive environment.
- Qualifications: Customer service experience and ability to work well in a team are essential.
The predicted salary is between 20000 - 25000 £ per year.
Age UK is recruiting for a Shop Supervisor to join their fantastic team in Sheffield (Norfolk Row). Age UK’s shops are the face of the charity. On high streets up and down the country, our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, this might be the job for you!
We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day‑to‑day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.
Responsibilities
- Support with sales, stock rotation, organising displays, store tidying and other tasks, representing Age UK in a professional manner and reflecting our core values.
Working Hours and Physical Requirements
- Work 21 hours across a 7‑day working week, including Saturdays and Sundays on rota.
- Handle/lift bags of stock up to 10kg.
Qualifications
- Experience in working in a customer facing role.
- Experience of cash handling.
- Ability to lift and carry bags of stock up to 10kg.
- Ability to work as part of an effective team.
- Be able to lone work when needed.
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities.
- Flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours (e.g., shop events).
Benefits
- Competitive salary, 25 days annual leave (pro rata for part‑time colleagues) + bank holidays + annual leave purchase scheme.
- Wellbeing days – 2 paid days per year (pro rata for part‑time colleagues).
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP.
- Car Benefit scheme, Cycle to Work scheme.
- Home & Tech – apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme.
- You Did It Awards – recognition awards from £100‑250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Equal Opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable Adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case‑by‑case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need‑to‑know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Safeguarding
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Shop Supervisor in Sheffield employer: Age Uk
Age UK is an exceptional employer, offering a supportive and inclusive work environment in Sunderland where you can make a real difference in the lives of older people. With competitive salaries, generous annual leave, and a range of wellbeing initiatives, employees are encouraged to grow and thrive both personally and professionally. Join our dedicated team and enjoy unique benefits like the Blue Light Card scheme and recognition awards, all while contributing to a meaningful cause.
