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- Tasks: Help create a fantastic shopping experience while supporting older people in need.
- Company: Join Age UK, a charity dedicated to helping older individuals across the country.
- Benefits: Enjoy competitive pay, 25 days annual leave, wellbeing days, and great pension options.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and ability to lift stock up to 10kg required.
- Other info: Flexible hours with opportunities for additional shifts and career growth.
Overview
Age UK\’s shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, we have the job for you!
We are recruiting for a Sales Assistant to join our wonderful Haywards Heath team.
Responsibilities
The successful applicant will be required to work 3 days per week including every Sunday. Each Sunday you will be responsible for the management of the store, ensuring it showcases our wonderful donations and taking pride in maintaining a tidy and accessible space for all. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
Requirements
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in working in a customer facing role
- Experience of cash handling
- Ability to lift and carry bags of stock up to 10kg\’s
- The ability to work as part of an effective team.
- Be able to lone work when needed
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
- A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
What we offer in return
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech – apply to buy any Home & Tech items from \’Currys\’ & \’IKEA\’, up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards – recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
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Sales Assistant including Sundays employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant including Sundays
✨Tip Number 1
Get to know the company! Research Age UK and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission to support older people.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a great shopping experience, think of examples from your past jobs where you’ve gone above and beyond for customers. Be ready to share those stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you show up for your interview. It shows you respect the opportunity and are serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team at Age UK.
We think you need these skills to ace Sales Assistant including Sundays
Some tips for your application 🫡
Get Your CV Right: Make sure your CV is in Word format and free from personal info like your name. This helps us with our inclusive recruitment process, so keep it simple and straightforward!
Show Off Your Experience: Highlight any customer-facing roles you've had before. We want to see how you’ve made customers happy and contributed to a team, so don’t hold back on those examples!
Be Yourself in the Supporting Statement: This is your chance to shine! Share why you’re passionate about helping older people and how you align with our values. Keep it genuine and let your personality come through.
Apply Early!: We review applications as they come in, so don’t wait until the last minute. Get your application in early to increase your chances of landing an interview with us!
How to prepare for a job interview at Age Uk
✨Know the Charity's Mission
Before your interview, take some time to understand Age UK's mission and values. This will help you articulate why you want to work there and how you can contribute to their goals. Showing genuine interest in helping older people will definitely make a positive impression.
✨Showcase Your Customer Service Skills
Since this role involves working directly with customers, be prepared to discuss your previous customer-facing experiences. Think of specific examples where you provided excellent service or resolved issues effectively. This will demonstrate your ability to handle the responsibilities of a Sales Assistant.
✨Demonstrate Teamwork and Flexibility
The job requires working as part of a team and being flexible with your hours. Be ready to share examples of how you've successfully worked in a team environment and adapted to changing situations. Highlighting your willingness to cover shifts or help out during busy times will show you're a team player.
✨Prepare for Practical Questions
Expect questions about handling stock and maintaining store displays. You might be asked how you would manage lifting and carrying stock or how you would keep the shop tidy. Think through these scenarios beforehand so you can provide clear, confident answers during the interview.