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- Tasks: Deliver excellent retail service and create a great shopping experience for customers.
- Company: Join Age UK, a charity dedicated to supporting older people.
- Benefits: Competitive salary, 25 days annual leave, wellbeing days, and great pension scheme.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and ability to lift stock up to 10kg.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
Age UK\’s shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most.
If you want to help us to help others, we have the job for you!
We are recruiting for a Sales Assistant to join our wonderful Amersham team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued Sales Assistant you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop and deputise for the Shop Manager and Assistant Manager in their absence.
The successful candidate will support with sales, stock rotation, organising displays and store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in working in a customer facing role
- Experience of cash handling
- Ability to lift and carry bags of stock up to 10kg\’s
- The ability to work as part of an effective team.
- Be able to lone work when needed
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
- A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech – apply to buy any Home & Tech items from \’Currys\’ & \’IKEA\’, up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards – recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
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Sales Assistant employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the charity! Familiarise yourself with Age UK's mission and values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about helping older people.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past roles where you’ve gone above and beyond for a customer. This will help you stand out as a Sales Assistant who can deliver an excellent shopping experience.
✨Tip Number 3
Be ready to demonstrate teamwork! Share stories about how you’ve worked effectively in a team before. Age UK values collaboration, so showing you can work well with others will definitely give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Age UK family. Don’t wait too long; early applications are encouraged!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any customer-facing roles you've had and your ability to handle cash, as these are key for us.
Craft a Strong Supporting Statement: Use your supporting statement to showcase your passion for retail and helping others. Share specific examples of how you've contributed to a great shopping experience in the past.
Keep It Simple: When submitting your application, remember to keep your CV straightforward and avoid heavy formatting. We want to see your skills clearly, so stick to a clean layout!
Apply Early!: Don’t wait until the last minute! We review applications as they come in, so applying early gives you a better chance of standing out. Head over to our website and get your application in!
How to prepare for a job interview at Age Uk
✨Know the Charity Inside Out
Before your interview, take some time to research Age UK and its mission. Understand their values and how they support older people. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you resolved issues or went above and beyond to ensure a great shopping experience.
✨Demonstrate Team Spirit
This role requires working as part of a team, so be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or supported colleagues, especially in a retail environment.
✨Be Ready for Practical Questions
Expect questions about handling stock and cash, as well as your ability to lift bags up to 10kg. Be honest about your physical capabilities and share any relevant experiences that demonstrate your readiness for the role.