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- Tasks: Support the Store Manager and lead a team of volunteers in a retail environment.
- Company: Join Age UK, a charity making a difference for older people across the UK.
- Benefits: Competitive salary, 25 days annual leave, wellbeing days, and excellent pension scheme.
- Why this job: Make a real impact while gaining valuable retail experience in a supportive charity.
- Qualifications: Experience in customer service and understanding of retail processes required.
- Other info: Early applications encouraged; we value diversity and welcome all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity. We have an exciting opportunity to join our fantastic team as an Assistant Manager. Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
Responsibilities- Work collaboratively and consultatively with the Shop Manager
- Lift and carry bags of stock up to 10 kg
- Lead a team of volunteers and staff
- Delegate and coach staff
- Provide excellent customer service
- Manage time under conflicting priorities
- IT literacy and numeracy skills
- Ability to understand and establish successful retail processes
- Ability to understand basic financial reports
- Experience in a customer facing role
- Competitive salary, 25 days annual leave (pro rata for part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days – 2 paid days per year (pro rata for part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech – apply to buy Home & Tech items from Currys and IKEA, up to £1000, spread the cost over 12 months, interest free
- Blue Light Card scheme
- You Did It Awards – recognition awards from £100-250
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Assistant Store Manager in Rickmansworth employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Rickmansworth
✨Tip Number 1
Get to know Age UK and its mission! Research the charity's values and services so you can show your passion for supporting older people during interviews. This will help us see how well you fit into our team.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading a team and interacting with customers, think of examples from your past experiences where you've provided excellent service. We love hearing about real-life situations!
✨Tip Number 3
Be ready to showcase your leadership abilities! Prepare to discuss how you've coached or delegated tasks in previous roles. We want to know how you can inspire and support our volunteers and staff.
✨Tip Number 4
Apply through our website! Early applications are encouraged, and we review them as they come in. Don’t miss out on this fantastic opportunity to join our team at Age UK!
We think you need these skills to ace Assistant Store Manager in Rickmansworth
Some tips for your application 🫡
Get Your CV Right: Make sure your CV is in Word format and free from personal info like your name. This helps us keep things fair and anonymous during the recruitment process.
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Highlight your retail experience and how you can contribute to our team. Keep it clear and concise, and remember to remove any personal details.
Show Your Passion for Retail: In your application, let us know why you're passionate about retail and working with a charity. We love candidates who are excited about making a difference in the community!
Apply Early!: Don’t wait until the last minute! We review applications as they come in, so applying early gives you a better chance of getting noticed. Head over to our website to submit your application today!
How to prepare for a job interview at Age Uk
✨Know the Charity Inside Out
Before your interview, take some time to research Age UK and its mission. Understand the services they provide and how your role as an Assistant Store Manager can contribute to their goals. This will show your genuine interest in the charity and help you connect your experience to their values.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be leading a team of volunteers and staff. Prepare examples from your past experiences where you've successfully delegated tasks, coached team members, or resolved conflicts. Highlighting these skills will demonstrate your capability to manage and inspire a team.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Think of specific situations where you've provided excellent service or handled difficult customers. Be ready to discuss how you would ensure an exemplary shop experience for customers, as this will be crucial in your interview.
✨Practice Time Management Examples
The job requires managing time under conflicting priorities. Prepare to discuss how you've effectively managed multiple tasks in previous roles. Use specific examples to illustrate your ability to prioritise and stay organised, which will reassure the interviewers of your suitability for the position.
