At a Glance
- Tasks: Supervise shop operations, manage stock, and ensure a great shopping experience for customers.
- Company: Join Age UK, a charity dedicated to supporting older people in need.
- Benefits: Competitive salary, 25 days annual leave, wellbeing days, and excellent pension scheme.
- Other info: Flexible working hours with opportunities for career growth and recognition awards.
- Why this job: Make a real difference while gaining valuable retail experience and skills.
- Qualifications: Customer service experience, cash handling skills, and ability to lift stock up to 10kg.
The predicted salary is between 20000 - 25000 £ per year.
Age UK is recruiting for a Shop Supervisor to join their fantastic team in Pickering! Age UK’s shops are the face of the charity. On high streets up and down the country, our retail teams deliver a great shopping experience to customers while generating much-needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, this might be the job for you!
We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day-to-day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.
The successful applicant will be required to work 13 hours per week including every Sunday. Each Sunday you will be responsible for the management of the store, ensuring it showcases our wonderful donations and taking pride in maintaining a tidy and accessible space for all. You will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs). Please note this opportunity will require the successful candidate to work 13 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.
You will have:
- Experience in working in a customer-facing role
- Experience of cash handling
- Ability to lift and carry bags of stock up to 10kg
- The ability to work as part of an effective team
- Be able to lone work when needed
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
- A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
What we offer in return:
- Competitive salary
- 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from Currys & IKEA, up to £1000, and spread the cost over 12 months, interest-free
- Blue Light Card scheme
- You Did It Awards – recognition awards from £100-250
Additional Information:
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Equal opportunities & Disability Confident Scheme: Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments: Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Shop Supervisor including Sundays in Pickering employer: Age Uk
Age UK is an exceptional employer, offering a supportive and inclusive work environment in Pickering where you can make a real difference in the lives of older people. With competitive salaries, generous annual leave, and a range of benefits including wellbeing days and a robust pension scheme, we prioritise employee wellbeing and growth. Join our dedicated team and enjoy the unique opportunity to contribute to a meaningful cause while developing your skills in a vibrant retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor including Sundays in Pickering
✨Tip Number 1
Get to know Age UK and their mission! Before your interview, spend some time understanding what the charity stands for and how they support older people. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! As a Shop Supervisor, you'll be interacting with customers daily. Think of examples from your past experiences where you've gone above and beyond for a customer, and be ready to share those stories during your interview.
✨Tip Number 3
Show off your teamwork abilities! Highlight times when you've worked well with others, especially in a retail environment. Age UK values collaboration, so demonstrating your ability to work as part of a team will definitely give you an edge.
✨Tip Number 4
Apply through our website! We recommend submitting your application directly on the Age UK site. It’s the best way to ensure your application gets seen by the right people, and you can keep track of your application status easily.
We think you need these skills to ace Shop Supervisor including Sundays in Pickering
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping others shine through! We want to see how much you care about making a difference in the community and supporting older people.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or retail. We love seeing how your past roles can contribute to delivering an excellent shopping experience at Age UK!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Early!:Don’t wait until the last minute to submit your application. We review applications as they come in, so getting yours in early could give you a better chance of standing out. Head over to our website and apply today!
How to prepare for a job interview at Age Uk
✨Know the Charity Inside Out
Before your interview, take some time to research Age UK and its mission. Understand their values and how they support older people. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. Highlighting these skills will demonstrate your suitability for the role.
✨Demonstrate Teamwork and Leadership
Since you'll be deputising for the Shop Manager and Assistant Manager, it's crucial to showcase your ability to work as part of a team and lead when necessary. Think of instances where you've successfully collaborated with others or taken charge in a challenging situation.
✨Be Ready for Practical Questions
Expect questions about handling stock and maintaining store displays. Be prepared to discuss how you would manage the shop on Sundays, ensuring it remains tidy and accessible. Showing that you can handle the physical demands of the job will be key.
