At a Glance
- Tasks: Supervise shop operations, support volunteers, and provide excellent customer service.
- Company: Join Age UK, a charity dedicated to supporting older people across the UK.
- Benefits: Competitive salary, 25 days annual leave, wellbeing days, and great pension scheme.
- Other info: Flexible hours with opportunities for career growth and recognition awards.
- Why this job: Make a real difference while gaining valuable experience in a friendly team.
- Qualifications: Customer service experience and ability to lift stock up to 10kg required.
The predicted salary is between 18900 - 23100 £ per year.
We have an exciting new opportunity to join our fantastic team in Pickering, North Yorkshire. Age UK is recruiting for a motivated person with a passion for providing a high-quality customer service, looking to utilise their skills and experience to help raise funds toward our charity, which provides signposting and support to older people across the UK.
Working as a Shop Supervisor, you will:
- Sort, price and present stock
- Keep our store tidy and well presented
- Create a welcoming environment for customers and potential donors
- Support shop volunteers with daily tasks
- Provide excellent customer service while striving to maximise store profits
- Deputise for the Shop Manager and Assistant Manager in their absence
No day is the same, and you will be joining a friendly and supportive team of colleagues and volunteers. If you want to help us to help others, this might be the job for you!
The successful applicant will be required to work 13 hours per week including every Sunday. Each Sunday you will be responsible for managing the store, ensuring it showcases our wonderful donations and taking pride in maintaining a tidy and accessible space for all. You will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs). Please note this opportunity will require the successful candidate to work 13 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.
You will have:
- Experience in working in a customer facing role
- Experience of cash handling
- Ability to lift and carry bags of stock up to 10kg
- The ability to work as part of an effective team
- Be able to lone work when needed
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
- A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
What we offer in return:
- Competitive salary
- 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from Currys & IKEA, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card scheme
- You Did It Awards – recognition awards from £100-250
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Shop Supervisor in Pickering employer: Age Uk
Age UK is an exceptional employer, offering a supportive and inclusive work environment in Sunderland where you can make a real difference in the lives of older people. With competitive salaries, generous annual leave, and a range of wellbeing initiatives, employees are encouraged to grow and thrive both personally and professionally. Join our dedicated team and enjoy unique benefits like the Blue Light Card scheme and recognition awards, all while contributing to a meaningful cause.
