Age UK in Norwich recruits for a client support role within our Advice line. You will provide telephone customer service, handle administrative tasks, and work with older people and professionals to understand needs and connect them to the best local services.
These duties require empathy, clear communication, and the ability to assess risk and offer appropriate guidance in crisis situations. Training will be provided.
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Client Support & Guidance Specialist in Norwich employer: Age UK
Age UK is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of its employees while making a meaningful impact in the lives of older people. With opportunities for professional growth and development, as well as the flexibility of hybrid working arrangements in Ashburton or Blackpool, you will be part of a dedicated team committed to delivering high-quality benefits advice and support. Join us to contribute to a vital cause while enjoying a balanced work-life environment.
