This role is part of the front-face of the charity, supporting older people and professionals to access information and services they need. As part of the Client Support Team, this role includes telephone customer service and administration for the charity, collaborating with clients to understand their needs and guide them to the best local services.
Our Advice line is a critical part of our charity services, often the first access point for our clients, many of whom are vulnerable and in crisis. Understanding needs, and supporting and guiding is a key skill needed.
#J-18808-Ljbffr
Client Support Administrator in Norwich employer: Age UK
Age UK is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of its employees while making a meaningful impact in the lives of older people. With opportunities for professional growth and development, as well as the flexibility of hybrid working arrangements in Ashburton or Blackpool, you will be part of a dedicated team committed to delivering high-quality benefits advice and support. Join us to contribute to a vital cause while enjoying a balanced work-life environment.
