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- Tasks: Lead a vibrant team to manage store operations and maximise sales.
- Company: Join Age UK, a charity dedicated to supporting older people.
- Benefits: Competitive salary, generous leave, wellbeing days, and great pension scheme.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference while developing your retail management skills.
- Qualifications: Retail experience, strong leadership, and ability to motivate a diverse team.
The predicted salary is between 25000 - 30000 £ per year.
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Norwich team. Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store – maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs). Please note this opportunity will require the successful candidate to work 35 hours across a 7‑day working week, including Saturdays and Sundays on a rota basis.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary
- 25 days annual leave (pro rata for our part‑time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days – 2 paid days per year (pro rata for our part‑time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
Store Manager in Norfolk employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who have experience with charities. They might have insider info on the role or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the Store Manager role at Age UK. We want to hear how you’ve led teams and driven results!
✨Tip Number 3
Show your passion for the cause! Research Age UK and be ready to discuss why supporting older people matters to you. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Store Manager in Norfolk
Some tips for your application 🫡
Show Your Retail Passion: When writing your application, let your enthusiasm for retail shine through! Share specific examples of how you've driven sales and provided excellent customer service in your previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your managerial experience. Talk about how you've trained and developed staff in the past, and how you’ve motivated them to achieve results. We love seeing candidates who can inspire others!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to highlight your key achievements and skills. We appreciate clarity, and it helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Age UK and what we stand for!
How to prepare for a job interview at Age Uk
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge before the interview. Understand the latest trends in retail, especially in charity shops, and be ready to discuss how you can maximise sales and profits while providing excellent customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve motivated staff or volunteers, handled conflicts, or implemented training programmes. This will show that you have the managerial skills they’re looking for.
✨Demonstrate Your Adaptability
Be ready to talk about how you handle change and support others through it. Share specific instances where you’ve adapted to new situations or helped your team adjust to changes in the workplace.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or how they measure success. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.